Robert Hetrick
Hopkins
Summary
During the 23 years in the Navy, supervise and manage an equipment yard consist of over $2 million of equipment and supplies. Train and license personnel on equipment and investigate mishaps. Instructor on military skills. During Operation Iraqi Freedom, coordinate movement of personnel and supplies through the area with multinational forces beside US forces. Setting up and coordinating movement plans with multinational forces and local law enforcement agencies. Capable of setting up and supervising a communication network including switchboard operation. Supervise and plan HazMat movement while complying with EPA and OSHA standard and laws.
Experience in emergency preparedness and response with typhoons/hurricanes with multi-force and agencies interaction. Instructed on defense measures pertaining to CBR (Chemical, Biological, Radiation)
Overview
28
28
years of professional experience
1
1
Certification
Work History
Car Mechanic
Pepboys Parts And Auto
06.1999 - 06.2014
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Maintained accurate records of time and materials required to perform repairs and service.
- Demonstrated exceptional attention to detail when performing vehicle inspections, ensuring thorough documentation of findings for effective communication with customers on recommended repairs or maintenance services.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed safety and emissions inspections.
- Collaborated with other technicians to troubleshoot complex vehicle problems, resulting in faster resolution times.
- Coordinated with parts department to determine availability of necessary components.
- Developed strong customer relationships through clear communication of repair recommendations and cost estimates.
- Enhanced team productivity by mentoring junior mechanics on advanced repair techniques.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Read and followed technical documentation to complete accurate repairs.
- Repaired and replaced worn and damaged components.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Reduced turnaround time for repairs by effectively prioritizing tasks and managing workload.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Improved overall team performance with ongoing training in new automotive systems and diagnostic tools.
- Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
- Investigated customer complaints to identify cause of malfunctions.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Explained estimates and determined repair timelines to manage customer expectations.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Proven ability to learn quickly and adapt to new situations.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Worked well in a team setting, providing support and guidance.
Equipment Operator (E6)
US Navy Seabees
05.1986 - 02.2009
- Promoted environmental sustainability by implementing waste reduction measures during equipment operation and disposal processes.
- Achieved smooth workflow transitions by coordinating effectively with other operators during shift changes.
- Contributed to project completion, skillfully operating various heavy machinery such as excavators, bulldozers, and loaders.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Facilitated seamless communication among team members, leading to improved collaboration during complex projects involving multiple pieces of heavy machinery.
- Transported materials and equipment to and from construction sites.
- Reduced downtime by conducting pre-use inspections and addressing potential issues proactively.
- Provided technical assistance to other workers on job site.
- Drove vehicles to and from work sites and maintained clean driving record.
- Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
- Monitored fuel, oil and water levels of heavy equipment.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
- Operated range of heavy equipment on regular basis with advanced skill.
- Enhanced project outcomes by adjusting equipment settings according to specific job requirements.
- Followed safety protocols while operating machinery.
- Maintained accurate records of equipment performance and service history for future reference and analysis.
- Assisted with safe materials transport between work sites to reduce downtime.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Supported emergency response efforts during incidents involving hazardous materials, coordinating closely with onsite personnel and authorities.
- Improved operational efficiency by optimizing travel routes and maintaining communication with dispatch teams.
- Contributed to the development of company safety protocols, providing valuable input based on extensive Hazmat transportation experience.
- Enhanced vehicle performance through regular maintenance checks, ensuring optimal functionality during transport operations.
- Raised awareness of proper Hazmat handling practices among colleagues through informative presentations at staff meetings.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Mitigated risks associated with transporting hazardous materials by staying up-to-date on industry best practices and regulations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
- Gained strong leadership skills by managing projects from start to finish.
- Contributed to a safer work environment by conducting regular safety inspections and addressing potential hazards in a timely manner.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Inspected facilities and equipment to determine operational and functional capabilities in emergency situations.
- Monitored severe weather events, providing timely alerts and guidance to affected communities.
- Evaluated response efforts after incidents, identifying opportunities for improvement in future emergency management operations.
- Maintained current understanding of local, state and federal guidelines for emergency response.
- Conducted thorough risk assessments to identify potential hazards and vulnerabilities in the community.
- Prioritized the safety and well-being of all community members by fostering a proactive, risk-based approach to emergency management.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to develop and implement creative solutions to complex problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Provided professional services and support in a dynamic work environment.
- Coordinate movement of personnel and supplies
- Manage a transportation center
- CBR-D (Chemical Biological, Radiation Defense)
- Field communication network
- Hazmat preparer
- Hazmat operator
- EPA compliance
Education
Bachelor of Science - Homeland Security And Emergency Management
Grand Canyon University
Phoenix, AZ02.2024
High School Diploma -
Gulfport High School
Gulfport, MS05.1987
Skills
- Team Player
- PPE use
- Teamwork and Collaboration
- Multi-line phone proficiency
- Meeting planning
- Administrative tasks
- Strong Problem Solver
- Professional and mature
- Documentation and Recordkeeping
- Report Generation
- Team Management
- Time Management
Accomplishments
- The National Society of Collegiate Scholars (NSCS) of Grand Cayon University November 2023
- Knights of Columbus 3rd degree
- Girl Scout Leader 2017-2020
Certification
- IS-100.C: introduction to Incident Command System, ICS-100 - January 2023
- IS-102.C: Preparing for Federal Disaster Operations: FEMA Response Partners - April 2023
- IS-120.C: An Introduction to Exercise - June 2023
- IS-230.E: Fundamentals of Emergency management - October 22
- IS-235.C: Emergency Planning - April 2023
- IS-240.C: Leadership and Influence - June 2023
- IS-241.C: Decision Making and Problem Solving - April 2023
- IS242.C: Effective Communication _ May 2023
- IS-244.B: Developing and Managing Volunteers _ January 2023
- IS-393.B: Introduction to Hazard Mitigation - July 2023
- IS-907: Active Shooter: What You Can Do - December 2022
- IS-1009: Conditions of the Public Assistance Grant
- CBR-D - June 1992 US Army
- Hazmat Preparer - June 2001 (expired)
- Hazmat Driver - May 1996 (Expired)
- Hazmat MHE Operator June 1997 (expired)
- US Navy License Examiner and Mishap Investigator - May 1999
- Military Skill Instructor - July 1991
Timeline
Car Mechanic
Pepboys Parts And Auto
06.1999 - 06.2014
Equipment Operator (E6)
US Navy Seabees
05.1986 - 02.2009
Bachelor of Science - Homeland Security And Emergency Management
Grand Canyon University
High School Diploma -
Gulfport High School
- IS-100.C: introduction to Incident Command System, ICS-100 - January 2023
- IS-102.C: Preparing for Federal Disaster Operations: FEMA Response Partners - April 2023
- IS-120.C: An Introduction to Exercise - June 2023
- IS-230.E: Fundamentals of Emergency management - October 22
- IS-235.C: Emergency Planning - April 2023
- IS-240.C: Leadership and Influence - June 2023
- IS-241.C: Decision Making and Problem Solving - April 2023
- IS242.C: Effective Communication _ May 2023
- IS-244.B: Developing and Managing Volunteers _ January 2023
- IS-393.B: Introduction to Hazard Mitigation - July 2023
- IS-907: Active Shooter: What You Can Do - December 2022
- IS-1009: Conditions of the Public Assistance Grant
- CBR-D - June 1992 US Army
- Hazmat Preparer - June 2001 (expired)
- Hazmat Driver - May 1996 (Expired)
- Hazmat MHE Operator June 1997 (expired)
- US Navy License Examiner and Mishap Investigator - May 1999
- Military Skill Instructor - July 1991
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