Robert Shofner
Boiling Springs,SC
Summary
Analytical Industrial Technician well-versed in installing, maintaining and repairing machinery, equipment and electrical systems while leading teams in troubleshooting electrical and mechanical problems. Experienced in isolating root causes of maintenance problems to develop expedient solutions. Working knowledge of electronic and electrical concepts and operating safety to promote maximum efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Information Technology Support Specialist
Michelin NA
01.2025 - Current
- Facilitated maintenance of obsolete technology by utilization of research, reverse engineering, and analogy to provide stopgap functionality while researching and consulting on upgrade options.
- Trained and educated junior technicians in various fields related to industrial maintenance and information technology, in addition to training in tackling atypical deployments.
- Adapted to changing technological environments, including assisting in deployment of new technology, consulting on upgrades, and adapting old technology to new applications.
- Implemented and supported consumer and industrial software installations across various systems to ensure optimal functionality.
- Supported lease-renewal and modernization computer deployments, including customization of unique work stations.
- Supported and troubleshot network installations, including providing local assistance to remote technicians.
- Diagnosed and resolved hardware and software issues to minimize downtime and maintain efficient operations.
- Supported bespoke in-house software solutions, including user-opaque error messages and failure modes.
Maintenance Technician
Michelin NA
01.2018 - Current
- Executed repairs on various equipment to ensure optimal functionality and performance.
- Implemented safety protocols to enhance workplace safety and reduce incident rates.
- Diagnosed and troubleshot equipment issues to minimize downtime and improve operational efficiency.
- Calibrated equipment to maintain accuracy and adhere to industry standards.
- Performed preventive maintenance to extend equipment life and reduce costly emergency repairs.
- Created technical documentation to provide clear guidelines and support for operational procedures.
- Specialized in electronic and ladder logic control, PCB repair, VFD diagnosis, and desktop computer and computer peripheral diagnosis and repair.
Education
Associate of Science - Electrical Engineering Technology
Midlands Technical College
Columbia, SC01.2017
Bachelor of Arts - English
University of South Carolina
Columbia, SC01.2007
Skills
- Electrical Control Wiring
- Industrial Automation
- Industrial Maintenance
- Information Technology Support
- Preventive Maintenance
- Problem Solving Skills
- Programmable Logic
- Troubleshooting
Certification
ITF+, 2025
Timeline
Information Technology Support Specialist
Michelin NA
01.2025 - Current
Maintenance Technician
Michelin NA
01.2018 - Current
Bachelor of Arts - English
University of South Carolina
Associate of Science - Electrical Engineering Technology
Midlands Technical College
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