Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Shumate

Bluffton,SC

Summary

I am a dynamic, hardworking customer service professional with extensive experience in the service industry, eager to apply my skills and expertise to the fitness industry.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

16
16
years of professional experience

Work History

Assistant Manager

Planet Fitness
Bluffton
01.2024 - Current
  • Help prescreen individuals for interview
  • Training new hires
  • Keep up to date with corporate training procedures
  • Keep employees motivated and productive

Assistant Dining Room Manager

Mirabella/Portland
Portland, OR
01.2021 - 01.2024
  • Creation of menus on Canva
  • Create and balance schedules for employees through ADP
  • Train new employees on Volante POS system
  • Managed and maintained liquor/wine/beer inventory
  • Created and implemented special activities/dinners for residents outside of normal meals

Lead Bartender/Trainer/Server

Quartino Ristorante
Chicago, IL
01.2010 - 01.2021
  • Creation and preparation of craft cocktails
  • Train new bartenders and servers in a fast-paced environment
  • Built rapport with customers to increase regulars
  • Created cleaning schedule to maintain a clean work/bar environment
  • Employee of the month
  • Extensive wine knowledge

Education

BA - English and Theater, Psychology

Middle Tennessee State University
Murfreesboro, TN
01-1992

No Degree - Anatomy And Physiology

Technical College of The Lowcountry
Bluffton
06-2026

Skills

  • Problem solving
  • Decision-making
  • Communication
  • Proficient with Canva
  • Team leadership
  • Customer service
  • Staff training and development
  • Employee scheduling
  • Customer rapport

Timeline

Assistant Manager

Planet Fitness
01.2024 - Current

Assistant Dining Room Manager

Mirabella/Portland
01.2021 - 01.2024

Lead Bartender/Trainer/Server

Quartino Ristorante
01.2010 - 01.2021

BA - English and Theater, Psychology

Middle Tennessee State University

No Degree - Anatomy And Physiology

Technical College of The Lowcountry
Robert Shumate