Robert Warner
Greenville
Summary
Account Management and Business Development professional with 10+ years of experience driving revenue growth, expanding client portfolios, and building long-term partnerships across telecom, insurance, and financial services. Proven ability to identify upsell and cross-sell opportunities, exceed sales targets, and strengthen client retention through strategic relationship management. Skilled in CRM systems, data-driven decision-making, and collaborating cross-functionally to deliver measurable business outcomes.
Overview
8
8
years of professional experience
Work History
Relationship Manager
RTO National
Greenville
03.2023 - Current
- Manage and grow a portfolio of dealer accounts by developing strategic relationships and aligning business goals to drive revenue growth
- Identify and execute upsell opportunities through product education, performance analysis, and targeted sales strategies
- Partner with dealers to establish sales goals, track performance, and improve product adoption
- Serve as a key point of contact for escalations, resolving client challenges and strengthening long-term partnerships
- Train new hires and partners on systems, product offerings, and sales techniques to improve overall team performance
- Leverage CRM tools to track account activity, forecast growth, and identify trends for strategic planning
Sales Representative
Comcast / Xfinity
Remote
10.2022 - 03.2023
- Consistently exceeded sales targets by identifying customer needs and positioning bundled service solutions
- Strengthened customer relationships through consultative selling and proactive communication
- Utilized competitive analysis to differentiate offerings and increase conversion rates
Licensed Agent Team Member
Liberty Mutual Insurance
06.2021 - 10.2022
- Prospected and developed new business through outbound outreach, referrals, and digital channels
- Increased policy value through cross-selling and bundling strategies tailored to client needs
- Built strong client relationships, improving retention and long-term customer value
Licensed Agent Support
State Farm Insurance
Greenville
03.2021 - 05.2021
- Managed inbound client communications and follow-ups, ensuring high customer satisfaction
- Identified opportunities for policy upgrades and additional coverage to maximize account value
Sales Representative / Team Lead
Charter Spectrum
Simpsonville
07.2019 - 11.2020
- Drove revenue growth through direct sales and customer acquisition in competitive markets
- Led training initiatives to improve team performance in upselling, objection handling, and closing techniques
- Re-engaged previous customers and rebuilt trust, increasing retention and repeat business
Sales Representative
Verizon Wireless
11.2017 - 12.2019
- Delivered customized wireless solutions based on customer needs, consistently meeting sales quotas
- Maintained strong product knowledge to effectively position solutions in a competitive retail environment
Education
Some College Coursework - Project Management
Skills
- Account Management & Client Retention
- Upselling & Cross-Selling Strategies
- Revenue Growth & Quota Achievement
- CRM Systems: Salesforce, SAP, Microsoft Suite
- Strategic Relationship Management
- Contract Negotiation & Customer Expectations Management
- Data Analysis & Sales Reporting
- B2B & B2C Sales Strategy
- Cross-Functional Collaboration
- Training, Coaching & Sales Enablement
Open To Remote Roles
True
Timeline
Relationship Manager
RTO National
03.2023 - Current
Sales Representative
Comcast / Xfinity
10.2022 - 03.2023
Licensed Agent Team Member
Liberty Mutual Insurance
06.2021 - 10.2022
Licensed Agent Support
State Farm Insurance
03.2021 - 05.2021
Sales Representative / Team Lead
Charter Spectrum
07.2019 - 11.2020
Sales Representative
Verizon Wireless
11.2017 - 12.2019