Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Roberto Muñoz

Simpsonville

Summary

Adept at developing and executing strategic sales initiatives, enhancing customer experience, and maximizing operational efficiency. Experienced in coaching and mentoring sales teams to exceed performance targets. Skilled in business development and cross-functional collaboration to align sales efforts with corporate goals. Passionate about driving sustainable growth, building strong client relationships, and delivering best-in-class retail experiences.

Overview

26
26
years of professional experience

Work History

DIRECTOR RETAIL SALES

12.2021 - Current
  • Adept at developing and executing strategic sales initiatives, enhancing customer experience, and maximizing operational efficiency.
  • Experienced in coaching and mentoring sales teams to exceed performance targets.
  • Skilled in business development and cross-functional collaboration to align sales efforts with corporate goals.
  • Passionate about driving sustainable growth, building strong client relationships, and delivering best-in-class retail experiences.

General Manager Retail Sales

Verizon
03.2010 - 12.2021
  • Results-driven sales leader with a proven track record of driving revenue growth, optimizing sales strategies, and leading high-performing teams.
  • Responsible for developing and executing sales plans, fostering key client relationships, and identifying new business opportunities to maximize market growth and revenue.

Membership/ Marketing

Costco Wholesale
08.2002 - 12.2007
  • Driving membership growth, enhancing brand awareness, and executing marketing initiatives to support Costco Wholesale's business objectives.
  • This role focused on acquiring new members, retaining existing ones, and building strong relationships with local businesses and communities.

Instructor/Membership

Japan Karate Federation
10.1999 - 08.2002
  • Responsible for delivering high-quality martial arts instruction while managing membership growth and retention.
  • This dual-role position required strong teaching abilities, exceptional customer service, and effective sales and marketing skills to enhance student engagement and drive school enrollment.

Education

High School -

Aloha High School
Aloha, Oregon
01.1999

Certified Translator - Spanish

Oregon Health Science University
01.2002

Skills

  • Process improvement
  • Instructional Design & Delivery
  • Curriculum Development
  • Coaching & Mentoring
  • Critical thinking skills
  • Sales Training and Enablement
  • Public Speaking & Facilitation
  • Performance Management
  • Customer Engagement
  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • People management
  • Employee development
  • Budget management

Accomplishments

  • Achieved Winner Circle award as a Director and General Manager by Achieving top 5% of sales in the enterprise with accuracy and efficiency.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

DIRECTOR RETAIL SALES

12.2021 - Current

General Manager Retail Sales

Verizon
03.2010 - 12.2021

Membership/ Marketing

Costco Wholesale
08.2002 - 12.2007

Instructor/Membership

Japan Karate Federation
10.1999 - 08.2002

Certified Translator - Spanish

Oregon Health Science University

High School -

Aloha High School

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Roberto Muñoz