Robin Michael
Columbia
Summary
Results-driven professional with extensive experience in assembly and operations support. Known for strong critical thinking and time management skills, contributing to process improvements that enhance efficiency and quality standards.
Overview
13
13
years of professional experience
Work History
Assembler
Trane Technologies
2025.04 - Current
- Assembled components for HVAC units adhering to quality standards.
- Operated hand tools and machinery to complete production tasks efficiently.
- Collaborated with team members to streamline assembly processes and improve workflow.
- Conducted quality checks on finished products, ensuring compliance with specifications.
- Operated machinery to assemble products, ensuring adherence to safety protocols.
- Maintained equipment by performing routine inspections and minor repairs.
- Assisted in training new operators on equipment usage and safety standards.
Hiring Coordinator
Packers Sanitation Services Inc.
2025.05 - 2025.10
- Coordinated recruitment processes by scheduling interviews and facilitating candidate communication.
- Assisted in onboarding new hires, ensuring compliance with company policies and procedures.
- Maintained applicant tracking system, updating candidate statuses and generating reports for hiring managers.
- Collaborated with hiring teams to define job descriptions and identify ideal candidate profiles.
- Streamlined interview scheduling process, reducing time-to-fill positions through efficient coordination.
- Supported diversity initiatives by promoting inclusive hiring practices throughout recruitment efforts.
- Created detailed job descriptions that accurately reflected position requirements and expectations, attracting well-suited applicants.
- Utilized social media platforms as a tool for promoting job openings, expanding company visibility among potential candidates.
- Managed a diverse pool of applicants, ensuring fair consideration and equal opportunity for all candidates.
- Identified gaps in skill sets across departments by analyzing workforce data, aiding in strategic workforce planning initiatives.
- Collaborated with department managers to better understand job requirements and tailor recruitment efforts accordingly.
- Organized and attended career fairs, networking events, and campus recruiting initiatives to source top talent.
- Assisted in developing employee retention programs aimed at reducing turnover rates within the company over time.
- Maintained accurate records of all recruitment activities in compliance with federal regulations and company policies.
Employee Retention Supervisor
Packers Sanitation Services Inc.
2023.05 - 2025.05
- Supervised team operations to enhance employee engagement and retention strategies.
- Developed training programs to improve staff performance and reduce turnover rates.
- Analyzed retention metrics to identify trends, implementing targeted improvement plans.
- Collaborated with cross-functional teams to streamline communication and workflow processes.
- Led initiatives focused on employee satisfaction, resulting in improved morale across departments.
- Reported regularly on department metrics, sharing insights with senior management for strategic planning purposes.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Administered employee benefits programs and assisted with open enrollment.
Customer Success Specialist
Wells Fargo
2022.02 - 2023.05
- Managed customer inquiries to ensure timely resolution and satisfaction.
- Collaborated with cross-functional teams to improve product knowledge and support processes.
- Developed comprehensive product knowledge to provide accurate information and effective troubleshooting assistance.
- Increased customer satisfaction by addressing concerns and providing tailored solutions for their needs.
- Actively sought customer feedback on products/services in order to improve quality and enhance overall experience.
Ribbon Operator
Prysmian Group
2020.09 - 2023.02
- Operated machinery to ensure efficient production processes and adherence to safety protocols.
- Monitored equipment performance, identifying issues and implementing corrective actions promptly.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
Employee Retention Supervisor
Packers Sanitation Services Inc.
2018.07 - 2020.10
- Conducted regular performance reviews, providing constructive feedback to team members.
- Implemented innovative recognition programs, fostering a positive work environment.
- Managed conflict resolution effectively, promoting teamwork and collaboration among staff.
- Developed and implemented onboarding and orientation programs for new employees.
- Collaborated with managers to identify and address employee relations issues.
- Completed human resource operational requirements by scheduling and assigning employees.
Rubber Molding Press Operator
Becton Dickinson
2013.06 - 2018.07
- Trained new operators on equipment handling and safety procedures, fostering a culture of compliance.
- Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.
- Used gauges, calipers, and other devices to take measurements and identify problems.
- Upheld housekeeping standards by keeping space clean and free of hazards.
- Operated rubber molding press.
- Conducted routine inspections of machinery to uphold safety protocols and operational integrity.
- Promptly removed completed loads from press.
- Followed safety protocols to reduce operating risks on press machinery.
- Loaded and positioned raw materials in loading and feeding mechanisms.
Education
High School Diploma -
Crestwood High School
Sumter, SC2007-05
Skills
- Time management
- Accuracy
- Critical thinking
- Operations support
- Multitasking Abilities
- Following procedures and protocols
- Teamwork and collaboration
Timeline
Hiring Coordinator
Packers Sanitation Services Inc.
2025.05 - 2025.10
Assembler
Trane Technologies
2025.04 - Current
Employee Retention Supervisor
Packers Sanitation Services Inc.
2023.05 - 2025.05
Customer Success Specialist
Wells Fargo
2022.02 - 2023.05
Ribbon Operator
Prysmian Group
2020.09 - 2023.02
Employee Retention Supervisor
Packers Sanitation Services Inc.
2018.07 - 2020.10
Rubber Molding Press Operator
Becton Dickinson
2013.06 - 2018.07
High School Diploma -
Crestwood High School