Robin Taylor
Moncks Corner
Summary
Behavioral therapy background 20 plus years. All populations including children and adults with ID/DD. Prior case management experience in level IV Psychiatric Residential Treatment Facility and other enhanced services. Qualified Professional with experience in the school setting, level III group homes, PRTF, DJJ and home settings. Experience in diagnosing and testing at risk youth. Experience with developing IEP's and 504 plans. Experience with developing and writing PCP's, diagnostic assessments, parole board reports, community referrals for alternative placements. Knowledge of AlphaFlex, Alpha+, PROAUTH, WellSky, Medicat and AuthentiCare.
Compassionate mental health counselor skilled in providing effective and empathetic support. Have successfully developed and implemented individualized care plans that significantly improved clients' quality of life. Possess strong communication, crisis management, and therapeutic relationship-building skills. Demonstrated impact by fostering positive outcomes in challenging environments through innovative treatment strategies and patient advocacy.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Mental Health Professional II Psych BRRC
South Carolina Department of Juvenile Justice
Columbia
06.2022 - Current
- Provide Counseling for juveniles
- Provide safety and support to youth who are in physical custody of DJJDP
- Participate in clinical supervision according to the clients supervision plan
- Provide a safe, therapeutic environment
- Accurately document electronically juveniles behaviors, incidents, and all other program requirements
- Working experience with students from moderate to severe/emotional disabilities (ED), intellectual disabilities (ID), severe disabilities and/or self-contained classroom
- MOC
- Diagnostic Assessments
- Scheduled/Facilitate Psych Appointments
- Parole Board reports
- Clinical testing
- Experience diagnosing behavior issues
- Facilitated Psychiatric Clinic with Psychiatrist
- OnCall
- Emergency Crisis Response
- TF-CBT
Case Manager Qualified Professional
VC and Associates
Sanford
08.2012 - Current
- Assist with implementing a home-based behavioral support plan with youth and their caregivers utilizing a Person-Centered Plan approach.
- Provide psycho-education as indicated in the Person-Centered Plan.
- Assist the team leader in monitoring and evaluating the effectiveness of interventions as evidenced by symptom reduction and progress toward established goals.
- Provide 24/7/365 crisis first responder coverage for each family served.
- Maintain up-to-date knowledge of Medicaid, Medicaid and third party reimbursement resources.
- Maintain accurate and timely records, including clinical service notes and billing documentation according to department policy and procedures.
- Conduct IIH assessments including review of referral information, identifying and engaging key participants, identifying systemic strengths and weaknesses, and developing an analysis of the fit of problem behaviors within the ecological context.
- Carry a caseload of only 4-6 clients.
- Engage primary caregivers and other key participants in active change-oriented treatment by identifying and overcoming barriers to engagement.
- Implement problem conceptualization, treatment planning, intervention implementation, case outcome review, and strategy revision procedure using Analytic Process.
- Maintain clear and concise documentation of treatment efforts that promote peer and supervisory review and feedback, and that demonstrate compliance with the treatment.
- Ability to engage and collaborate with all relevant systems and key participants within each system, to maintain alignment throughout treatment.
- Provide direct clinical treatment using methods compatible with IIH principles and practices.
- Participate in all IIH training, supervision and consultation activities.
- Coordinates services and assures person-centeredness in all aspects of the service planning process.
- Participates in the initial development, implementation, and ongoing revisions of the Individuals' Person-Centered Plan (PCP), Crisis Plan.
- Assists with the submission of periodic authorization requests for continuation or establishment of services to the Local Management Entities - Managed Care Organizations.
- Support clients in the development of various skill building activities, including daily and community living skills, socialization skills, adaptation skills, and behavior and anger management.
- Monitor utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, PCP, and the service authorization.
- Provides individual supportive therapy and system management.
- Ensures immediate changes are made in treatment plans as clientEducates and supports client's families; and advocates for clients' rights and preferences.
- Consults with community agencies and families to maintain coordination in the treatment process.
- Documents client progress to maintain a permanent record of client activity according to established methods and procedures.
- Provides symptom education to enable clients to identify their mental illness symptoms.
- Psychosocial rehabilitative interventions and case coordination.
- Scheduling
Instructional Assistant, Special Education
Lee County School District
Sanford
08.2015 - 06.2017
- EC Support teacher-directed behavioral modification plan
- Assist teacher with crisis intervention.
- Monitor and assist students during seat work activities.
- Report and record behavioral infractions to supervisor.
- Assists in implementing behavior plans as defined by the teacher(s), administrator and/or counselor for the purpose of developing and/or improving students basic social and interpersonal skills.
- Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the school building.
- Working experience with students from moderate to severe/emotional disabilities (ED), intellectual disabilities (ID), severe disabilities and/or self-contained classroom
Instructional Assistant EC/ ISS Teacher/ Bus Driver
Margaret Pollard Middle School
Chapel Hill
12.2014 - 09.2015
- Support teacher-directed behavioral modification plan
- Assist teacher with crisis intervention.
- Monitor and assist students during seat work activities.
- Report and record behavioral infractions to supervisor.
- Assists in implementing behavior plans as defined by the teacher(s), administrator and/or counselor for the purpose of developing and/or improving students basic social and interpersonal skills.
- Working experience with students from moderate to severe/emotional disabilities (ED), intellectual disabilities (ID), severe disabilities and/or self-contained classroom
- Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the school building.
Qualified Professional/Office Manager
Step by Step Care
Aberdeen
03.2012 - 08.2012
- Assist in gathering information for initial assessments.
- Provide family focus intensive in home counseling for client and family.
- 24 hour Crisis Intervention
- Linking and collaborating with other service providers(schools, psychologist, psychiatric, social services and all other mental health providers)
- Request authorizations from value options.
- Assist with strategies and intervention in developing coping skills
- General office management
- Coordinates services and assures person-centeredness in all aspects of the service planning process.
- Participates in the initial development, implementation, and ongoing revisions of the Individuals' Person-Centered Plan (PCP), Crisis Plan.
- Assists with the submission of periodic authorization requests for continuation or establishment of services to the Local Management Entities - Managed Care Organizations.
- Support clients in the development of various skill building activities, including daily and community living skills, socialization skills, adaptation skills, and behavior and anger management.
- Monitor utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, PCP, and the service authorization.
- Provides individual supportive therapy and system management.
- Ensures immediate changes are made in treatment plans as clientEducates and supports client's families; and advocates for clients' rights and preferences.
- Consults with community agencies and families to maintain coordination in the treatment process.
- Documents client progress to maintain a permanent record of client activity according to established methods and procedures.
- Scheduling
- Provides symptom education to enable clients to identify their mental illness symptoms.
- Psychosocial rehabilitative interventions and case coordination
Medical Communication Specialist I
PPD
Apex
02.2012 - 06.2012
- Research and respond to telephone inquiries
- Provides appropriate and accurate and accurate technical information while maintaining excellent customer service.
- Create and maintain documentation according to standard operating produces, protocol, FDA good clinical practices and regulations.
- Identifying and recording adverse events and product complaints.
- Ensure complete and accurate data intake function regardless of channel of communication specified by the client.
- Evaluate and process AE and PC in accordance with GMP and FDA regulations.
Youth Counselor
NC DJJ
Siler City
12.2007 - 02.2012
- Monitor and supervise juveniles while housed, at school and all daily activities.
- Safety and security duties include: Maintaining a secure environment.
- Routinely monitoring and observing juveniles.
- Daily records are completed to include: Documenting safety violations and security breaches.
- Activity briefing for shift personnel, crisis intervention events, behavioral problems/issues, and youth progress updates.
- Provide feedback to the treatment team on juveniles.
- Communicating information regarding treatment plans to clients.
- Provide counseling and therapeutic intervention.
- Serve as a member of a therapeutic treatment team.
- Utilize a range of counseling techniques and skills in crisis interventions.
- Implements individual and group treatment plans to effect behavioral changes.
- Administering scoring, interpreting a variety of assessment tools to evaluate treatment progress, and reviewing treatment strategies to achieve rehabilitation goals.
- Participate in the development of individual treatment, educational, vocational and community reintegration programs.
- Physical and Mechanical Restraints.
- Medication administration.
Community Support Services/Associate Professional/Overnight Awake
American Human Services
Sanford
12.2005 - 09.2010
- Assist in gathering information for initial assessments.
- Provide family focus intensive in home counseling for client and family.
- 24 hour Crisis Intervention.
- Linking and collaborating with other service providers (schools, psychologist, psychiatric, social services and all other mental health providers).
- Request authorizations from value options.
- Assist with strategies and intervention in developing coping skills.
- Coordinates services and assures person-centeredness in all aspects of the service planning process.
- Participates in the initial development, implementation, and ongoing revisions of the Individuals' Person-Centered Plan (PCP), Crisis Plan.
- Assists with the submission of periodic authorization requests for continuation or establishment of services to the Local Management Entities - Managed Care Organizations.
- Support clients in the development of various skill building activities, including daily and community living skills, socialization skills, adaptation skills, and behavior and anger management.
- Monitor utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, PCP, and the service authorization.
- Provides individual supportive therapy and system management.
- Ensures immediate changes are made in treatment plans as clientEducates and supports client's families; and advocates for clients' rights and preferences.
- Consults with community agencies and families to maintain coordination in the treatment process.
- Documents client progress to maintain a permanent record of client activity according to established methods and procedures.
- Provides symptom education to enable clients to identify their mental illness symptoms.
- Psychosocial rehabilitative interventions and case coordination.
- General office management.
Education
Master's degree - Forensic Psychology
Walden University
04.2025
Bachelors - Social and Criminal Justice
Ashford University
Clinton, IAMaster Associates in Education -
Ashford University
Clinton, IAAssociate's degree - Information Systems Technology
Central Carolina Community College
Sanford, NCSkills
- Behavior management
- Supervising experience
- Toddler care
- Mentoring
- Classroom experience
- Developmental Disabilities Experience
- Early childhood education
- Communication skills
- Behavioral therapy
- Meeting facilitation
- Data collection
- Cognitive Behavioral Therapy
- Qualified professional (10 years)
- Intake Experience
- Social work
- Case Management (10 years)
- Motivational interviewing (10 years)
- Special Education
- Management
- Autism experience
- Experience working with students
- Individual / group counseling
- Crisis Intervention (10 years)
- Program Development
- Leadership
- Mental health counseling
- Addiction counseling
- Child protective services
- Child welfare
- Managed Care
- Child & Family Counseling
- Office management
- Risk management
- Behavioral health
- Clerical experience
- Curriculum Development
- Safety plans
- Applied Behavior Analysis
Certification
- Driver's License
- CPR Certification
- BLS Certification
- First Aid Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Mental Health Professional II Psych BRRC
South Carolina Department of Juvenile Justice
06.2022 - Current
Instructional Assistant, Special Education
Lee County School District
08.2015 - 06.2017
Instructional Assistant EC/ ISS Teacher/ Bus Driver
Margaret Pollard Middle School
12.2014 - 09.2015
Case Manager Qualified Professional
VC and Associates
08.2012 - Current
Qualified Professional/Office Manager
Step by Step Care
03.2012 - 08.2012
Medical Communication Specialist I
PPD
02.2012 - 06.2012
Youth Counselor
NC DJJ
12.2007 - 02.2012
Community Support Services/Associate Professional/Overnight Awake
American Human Services
12.2005 - 09.2010
Master's degree - Forensic Psychology
Walden University
Bachelors - Social and Criminal Justice
Ashford University
Master Associates in Education -
Ashford University
Associate's degree - Information Systems Technology
Central Carolina Community College