ROCIO MENDEZ
Lyman
Summary
Experienced with client consultation and policy management. Utilizes analytical skills to assess risk and recommend appropriate coverage. Track record of building strong client relationships and with strong ability to identify potential risks and develop solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Felix Villaverde State Farm Agcy
05.2023 - Current
- Educated clients on various insurance products, empowering them to make informed decisions that suit their needs.
- Stayed in touch with clients to assess changing demands and offer new solutions.
- Expanded the company''s client base through targeted outreach and networking efforts.
- Collaborated with underwriters to customize policies and ensure accurate risk assessment.
- Generated sales by recommending policies and add-ons.
Assistant Teacher
Harmony Schools
08.2022 - 05.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Administrative Assistant
MBS Early Learning
09.2021 - 08.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
AAT -
Associates in Teaching
Skills
- Customer service
- Teamwork and collaboration
- Relationship building
- Bilingual English and Spanish
- Google docs proficiency
- Microsoft office 365
Certification
- Property and Casualty License - South Carolina Department of Insurance.
- Life and Health Insurance License - South Carolina Department of Insurance.
Relocation
South Carolina, 05/01/23
Languages
Spanish
Professional Working
Timeline
Sales Associate
Felix Villaverde State Farm Agcy
05.2023 - Current
Assistant Teacher
Harmony Schools
08.2022 - 05.2023
Administrative Assistant
MBS Early Learning
09.2021 - 08.2022
- Property and Casualty License - South Carolina Department of Insurance.
- Life and Health Insurance License - South Carolina Department of Insurance.
AAT -
Associates in Teaching
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