Rodrigo David Mejia Coello
Myrtle Beach
Summary
Motivated and customer-focused professional with strong experience in team leadership, cash handling, financial transactions, and high-volume customer service. Proven ability to manage operations, resolve issues, and communicate effectively with diverse clients. Trilingual and detail-oriented, bringing strong multitasking skills and a commitment to accuracy-well suited for fast-paced banking environments.
Overview
7
7
years of professional experience
Work History
Bartender/Server
Mimosas
03.2024 - Current
- Provided attentive, friendly and efficient service to guests in a fast-paced restaurant environment.
- Prepared and served beverages, including specialty juices and cocktails, while adhering to all safety and beverage handling standards.
- Managed tables and restaurant guests simultaneously, ensuring accurate order taking, timely food delivery, and an exceptional dining experience.
- Handled cash, credit transactions, and POS entries with accuracy and accountability.
- Consistently upheld customer service standards, addressing guest needs and concerns with professionalism and care.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Educated customers on different options, making personalized recommendations based on preferences or restrictions.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Shift Supervisor
Fuddruckers
03.2023 - Current
- Oversaw daily shift operations, ensuring a smooth, efficient, and guest-focusing experience.
- Provided hands-on leadership to team members, offering training, guidance, and performance support to promote a positive work environment.
- Coordinated staffing levels and delegated tasks to maintain productivity and uphold company standards.
- Monitored food quality, safety procedures, and cleanliness to ensure compliance with brand and regulatory requirements.
- Resolved guest concerns promptly and professionally, reinforcing company's commitment to excellent service and driving revenue and profit.
- Assisted with inventory control and opening/closing responsibilities to support overall company performance.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Accounting Assistant
Ferreteria Mejia
05.2019 - 06.2021
- Supported daily accounting operations, including processing invoices, purchase orders, and vendor payments with accuracy and timeliness.
- Assisted with accounts payable and accounts receivable functions, reconciling statements and resolving discrepancies to maintain accurate financial records.
- Monitored inventory-related transactions, verifying costs, quantities, and system entries to ensure financial and stock accuracy.
- Prepared daily sales reports, cash reconciliations, and deposit documentation in coordination with store management.
- Maintained organized financial files, records, and documentation in compliance with company policies and audit requirements.
- Provided administrative support, including data entry, filing, and communication with vendors and suppliers.
- Collaborated with store managers to monitor budgets and support financial operations.
Education
Bachelor's Degree in Accounting And Auditing - Accounting
Universidad Estatal Peninsula De Santa Elena
La Libertad, Santa Elena, Ecuador02-2023
High School Diploma -
Salinas Innova High School
Salinas, Santa Elena, Ecuador03-2018
Skills
- Cash handling and POS system proficiency
- Team leadership and staff coordination
- Inventory control
- Problem resolution
- Adaptability in dynamic environments
- Strong multitasking
- Trilingual in Spanish, English and Portuguese
- Engaging personality
- High-level customer service and guest relations
- Upselling technique and product knowledge
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Professional Working
Timeline
Bartender/Server
Mimosas
03.2024 - Current
Shift Supervisor
Fuddruckers
03.2023 - Current
Accounting Assistant
Ferreteria Mejia
05.2019 - 06.2021
Bachelor's Degree in Accounting And Auditing - Accounting
Universidad Estatal Peninsula De Santa Elena
High School Diploma -
Salinas Innova High School