Learned through life experience of drug abuse and recovery to better connect with people. I can relate to anyone going through alcoholism or addiction to bridge the gap and show that there is hope and help is genuinely here for them. I have learned to use motivational interviewing to understand where someone is and after life experience sponsoring people, i have learned that people want to be better, and some need help getting there and sometimes have problem asking for it. Having strong learning skills have helped me to learn quickly and apply concepts to rise to an occasion for every job. Learned customer service experience to know how to talk to people and desescalate situations. Strong organizational skills help me to delegate tasks and fill quotas or deadlines given. Being empathetic has helped me to connect with people that i normally wouldnt have anything in common. Flexible and adapt to any situation to fill any role.