Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ronald Worthington

Cottageville

Summary

Dynamic business owner with a proven track record at Zoe Nutrition, excelling in customer relations and cost control. Skilled in performance improvement and budgeting, I consistently enhanced profitability while fostering strong team collaboration. My entrepreneurial spirit drives me to exceed expectations and deliver exceptional service, ensuring customer satisfaction and loyalty.

Overview

2025
2025
years of professional experience

Work History

Business Owner

Zoe Nutrition
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.

Restaurant Manager

Lowcountry Subway
09.2004 - 09.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.

Restaurant General Manager

Pilot Travel Centers
12.2017 - 04.2023
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Set clear expectations and created positive working environment for employees.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.

Education

Accounting

Eastern Kentucky University
Richmond, KY

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Work Planning and Prioritization
  • Relationship building
  • Entrepreneurial personality
  • Performance improvement
  • Issue resolution
  • Bookkeeping
  • Cost control and budgeting

Timeline

Restaurant General Manager

Pilot Travel Centers
12.2017 - 04.2023

Restaurant Manager

Lowcountry Subway
09.2004 - 09.2024

Business Owner

Zoe Nutrition

Accounting

Eastern Kentucky University

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Ronald Worthington