RUDY RUIZ
Westminster
Summary
Reliable Detention Deputy skilled at handling and managing activities of many detainees in an assigned cell block. Sound knowledge of constitutional rights and ethical standards of conduct. Experience detaining and processing inmates, preparing and serving meals to inmates and monitoring overall facility security.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Detention Deputy II
Oconee County Sheriff's Office
05.2023 - Current
- Regularly conducted security and sanitation checks.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Responded promptly to emergency situations and provided medical aid.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Attended to feeding, housing, and physical well-being of inmates.
- Mitigated potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
- Assisted with training new deputies on facility policies, procedures, and best practices to ensure consistent performance across the team.
Store Manager
Autozone
06.2018 - 04.2023
- Recruiting, training, supervising, and appraising staff - Managing budgets - Maintaining statistical and financial records - Dealing with customer queries and complaints - Overseeing pricing and stock control
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Service Manager
Orkin Pest Control
02.2010 - 11.2017
- Managed 45 employees in both service and sales departments - Conducted analysis reports both on branch logistics as well as customer service reports - In charge of customer surveys as well as resolutions - Proficient in reading and interpreting P&L reports and sales budgets - In charge of training and conducted performance reviews - Other positions worked; Area Sales Manager and Branch
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Met with customers to discuss service needs and offer available solutions.
Senior Admissions Advisor
Kaplan University
04.2009 - 10.2011
- Ensure student's positive transition into the University - Processing student files with other collegiate departments
- Maintained positive relationships with students, faculty, alumni, and administration.
- Identified and addressed concerns of incoming students and parents.
- Regularly met with enrolled students to confirm success and identify problem areas.
Service Manager
Aaa Pest Protection
10.2002 - 03.2009
- Supervised over both technical and sales staff - Chemical and equipment inventory - Reported directly to the owner
Security Forces Journeyman
United States Air Force
02.1999 - 04.2002
- Responsible for protecting U.S
- Personnel and property from enemies foreign and domestic
- Directed team and individual tactical drills, training and anti-terrorism tasks.
- Coordinated and operated communications equipment and intrusion detection systems.
- Oversaw defense operations for entire air base.
- Maintained a safe environment for personnel by responding promptly to incidents and emergencies, providing first aid when necessary.
- Reduced potential threats by identifying vulnerabilities and implementing corrective actions to secure facilities.
Education
Bachelor of Science - Criminal Justice
Kaplan University
Davenport, IA06.2010
Associate of Science - Paralegal Studies
Palm Beach State College
07.2008
Skills
- Hazard Monitoring and Management
- Inmate Rights Knowledge
- Surveillance
- Inmate Supervision
- De-Escalation Techniques
- Crisis Management
- Defensive Tactics
Certification
- CNP - Certified Notary Public
Languages
Spanish
Native or Bilingual
Timeline
Detention Deputy II
Oconee County Sheriff's Office
05.2023 - Current
Store Manager
Autozone
06.2018 - 04.2023
Service Manager
Orkin Pest Control
02.2010 - 11.2017
Senior Admissions Advisor
Kaplan University
04.2009 - 10.2011
Service Manager
Aaa Pest Protection
10.2002 - 03.2009
Security Forces Journeyman
United States Air Force
02.1999 - 04.2002
Associate of Science - Paralegal Studies
Palm Beach State College
- CNP - Certified Notary Public
Bachelor of Science - Criminal Justice
Kaplan University
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