Rufus Moore

While working at Crow Creek Golf Club, my duties included, but were not limited to:

Pleasantly greet all guests, ensure tee times are on time, and make sure the flow is maintained on the course. I was also responsible for maintaining order, and I stayed in constant communication with the pro shop to ensure all golfers had been checked in and monitored the pace of play. Keeping the trash cleaned up, punching greens, filling ice and water, as well as riding the course to be available to golfers as needed, were also part of my duties.

• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
• Negotiated deals and handled complaints or objections.
• Developed and maintained relationships with new and existing clients to increase sales revenue.
• Provided personalized service to build relationships with customers.
• Conducted market research to identify selling possibilities and evaluated customer needs actively.
• Advised customers on the latest product features and benefits.
• Developed and implemented strategies to meet sales quotas.

• Demonstrated product features and benefits for customers' needs.
• Engaged customers in friendly, professional dialogue to determine needs.
• Recommended, selected and located merchandise based on customer desires.
• Handled customer complaints in a professional manner.
• Helped customers find specific products, answered questions, and offered product advice.
• Used technology resources to assist customers in locating and selecting items.
• Greeted customers to determine wants or needs.
• Adapted sales strategies based on customer interactions and feedback to improve results.
• Described merchandise and explained use, operation and care.
• Greeted customers and provided exceptional customer service.
• Answered customer inquiries regarding product features, pricing, and availability.
• Provided accurate information about products, prices and services.
• Assessed customer needs to provide assistance and information on product features.
• Developed trusting relationships with customers by making personal connections.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Identified needs of customers promptly and efficiently.
• Operated equipment and machinery according to safety guidelines.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Assisted with customer requests and answered questions to improve satisfaction.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Operated a variety of machinery and tools safely and efficiently.