Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ryan Byers

Richburg

Summary

Results-driven leader with over 10 years of experience in team leadership, sales, management, and operations within both civilian and military environments. Proven track record of driving revenue, optimizing team performance, and maintaining high standards of discipline and accountability. Brings a strong background in security, logistics, plumbing, and culinary operations from military and private sector leadership.

Overview

13
13
years of professional experience
1
1
Certification

Work History

General Manager

Best Choice Roofing
11.2024 - Current
  • Oversee all aspects of branch operations, including sales performance, production, team leadership, customer relations, and profit margins.
  • Manage and mentor teams to meet and exceed monthly and quarterly margins.
  • Ensure operational efficiency, quality control, and compliance with company standards.
  • Managed sub-contractors and pay, oversaw jobs monthly exceeding $300,000 in installed revenue, and post job inspections.

Sales Manager

Best Choice Roofing
06.2023 - 11.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Sales Representative

Best Choice Roofing
01.2023 - 06.2023
  • Conducted roof and in-home inspections and presentations, closing contracts for roofing services.
  • Built rapport with clients earning constant referrals, providing tailored solutions and high-quality customer service.
  • Consistently met and exceeded individual sales goals.

Head of Security

Barrel House South Bar
01.2022 - 01.2023
  • Managed security staff and operations for a high-traffic bar venue.
  • Ensured patron safety, prevented incidents, and coordinated with local law enforcement when needed.
  • Trained new security personnel and maintained order during large events.


Culinary Specialist

United States Army
06.2015 - 01.2022
  • Prepared meals for service members in high-volume, time sensitive environments.
  • Managed food inventory, kitchen sanitation, and meal planning under military regulations.
  • Served in leadership roles, maintaining discipline and logistical oversight in challenging conditions.
  • Created training classes, oversaw and performed repairs on kitchen equipment.

Plumber's Assistant

Don The Plumber
06.2012 - 06.2015
  • Conducted quality checks after each job completion, ensuring top-notch service delivery to clients.
  • Increased client trust by providing clear explanations of repairs and installations, fostering positive relationships.
  • Ensured timely arrival at job sites by maintaining punctuality and effective route planning strategies.
  • Upheld company reputation by exemplifying professionalism during all interactions with clients.
  • Assisted with installation, maintenance, and repair of residential pluming systems.
  • Diagnosed plumbing issues, handled pipe cutting, fitting, and soldering as part of system installations.
  • Maintained tools and equipment, ensured worksite cleanliness and compliance with safety standards.

Education

Lewisville
Richburg, SC

Skills

  • Team Leadership & Management
  • Sales Strategy & Execution
  • Operations Oversight
  • Conflict Resolution & Security
  • Military Logistics & Discipline
  • Plumbing Installation & Maintenance
  • Customer Service & Communication
  • Training & Development

Certification

  • OSHA 10
  • Army (CLS) Combat Life Saver

Languages

English
Native or Bilingual

Timeline

General Manager

Best Choice Roofing
11.2024 - Current

Sales Manager

Best Choice Roofing
06.2023 - 11.2024

Sales Representative

Best Choice Roofing
01.2023 - 06.2023

Head of Security

Barrel House South Bar
01.2022 - 01.2023

Culinary Specialist

United States Army
06.2015 - 01.2022

Plumber's Assistant

Don The Plumber
06.2012 - 06.2015

Lewisville

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Ryan Byers