RYAN COLLINS
Greenville
Summary
Proficient in managing teams and resolving conflicts in high-pressure environments. Known for implementing organizational techniques that drive operational excellence and enhance client satisfaction through meticulous attention to operation and safety standards. I am seeking to transition to automotive sales, where I can gain hands-on experience, provide excellent customer service, build strong relationships so as to provide lifelong service to those in and out of the community.
Overview
11
11
years of professional experience
Work History
Housekeeping Manager
MAID MY DAY HOUSEKEEPING
Greenville, SC
01.2024 - Current
- Managed housekeeping activities to uphold quality standards and enhance client satisfaction.
- Developed and implemented training sessions to enhance housekeeping staff's skills in cleaning efficiency and adherence to safety protocols.
- Designed and implemented efficient inventory management systems to optimize cleaning supplies and equipment usage.
- Performed systematic inspections to uphold high standards of cleanliness and organization in client properties.
- Managed labor costs effectively by monitoring staffing needs based on occupancy levels and adjusting schedules accordingly to maximize efficiency without compromising service quality.
Lot Coordinator
EVOLUTION CARS / CARZONE
Conyers, GA
06.2022 - 12.2023
- Coordinated vehicle inventory management to ensure optimal lot organization and accessibility.
- Implemented efficient lot layout strategies, improving space utilization and vehicle visibility.
- Monitored vehicle conditions, ensuring compliance with quality standards and addressing discrepancies promptly.
- Assisted in scheduling vehicle deliveries and pickups, streamlining logistics operations for enhanced efficiency.
- Developed process improvements for daily operations, resulting in increased workflow efficiency and reduced errors.
- Conducted regular audits of lot inventory to maintain accuracy and support operational planning initiatives.
- Ensured a safe working environment by adhering to company safety guidelines and promptly reporting any potential hazards or issues on the lot.
Repossession Agent / Business Owner
PALMETTO RECOVERY SOULTIONS
Greenville, SC
06.2020 - 06.2022
- Conducted field investigations to locate and repossess vehicles efficiently.
- Coordinated communication with clients and stakeholders throughout repossession process.
- Developed and implemented effective strategies for asset recovery initiatives.
- Trained junior agents on best practices in vehicle recovery techniques.
- Maintained accurate records of all repossession activities and outcomes.
- Collaborated with law enforcement to ensure safe and compliant repossessions.
- Maintained client trust by providing timely updates on the status of their accounts and recoveries.
- Enhanced company reputation through professional interactions with clients and debtors during the repossession process.
- Upheld discretion in handling sensitive information related to clients'' financial matters throughout the repossession process.
- Mitigated legal risks by staying up-to-date on changes in state laws governing repossessions and collections activities.
Repossession Driver
DUNCAN TRANSPORT
Greenville, SC
04.2015 - 06.2020
- Operated tow trucks for vehicle repossession, ensuring compliance with safety regulations.
- Conducted thorough inspections of vehicles prior to transport, identifying potential issues.
- Coordinated with local law enforcement during repossession processes to ensure safety and legal compliance.
- Oversaw accurate documentation of repossession activities and vehicle conditions.
- Collaborated with team members for efficient asset recoveries, streamlining processes and reducing operational costs.
- Expedited the return of recovered assets to their rightful owners, minimizing inconvenience to affected parties while fulfilling legal obligations.
- Safely operated tow trucks and other equipment for the secure transportation of repossessed vehicles.
Education
High School Diploma -
HopeWell High School
Huntersville, NCSkills
- Effective communication
- Skilled in conflict resolution through negotiation
- Analytical problem solving
- Proficient in organization techniques
- Effective time management
- Thrive in high-pressure environments
Timeline
Housekeeping Manager
MAID MY DAY HOUSEKEEPING
01.2024 - Current
Lot Coordinator
EVOLUTION CARS / CARZONE
06.2022 - 12.2023
Repossession Agent / Business Owner
PALMETTO RECOVERY SOULTIONS
06.2020 - 06.2022
Repossession Driver
DUNCAN TRANSPORT
04.2015 - 06.2020
High School Diploma -
HopeWell High School