Ryan Oliver
Liberty
Summary
Dedicated and detail-oriented field technician with several years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling and customer relationship management.
Overview
9
9
years of professional experience
2021
2021
years of post-secondary education
Work History
Field Tech 4
Spectrum
Williamston
10.2022 - 03.2026
- Installed and maintained cable and internet systems for residential customers.
- Diagnosed and resolved technical issues on-site for diverse equipment.
- Collaborated with team members to ensure timely service delivery.
- Educated customers on product features and troubleshooting techniques.
- Utilized diagnostic tools to assess service quality and performance.
- Adhered to safety protocols during installations and repairs.
- Documented service calls accurately in the company database.
- Drove company vehicles to and from customer locations to perform field maintenance.
Housekeeper
Marriott
Greenville
01.2021 - 10.2022
- Maintained cleanliness and organization in guest rooms and public areas.
- Ensured adherence to Marriott's standards for quality and service.
- Managed laundry operations, including washing, drying, and folding linens.
Sound Designer
Freelance
Greenville
01.2017 - 01.2022
- Created immersive soundscapes for various multimedia projects.
- Collaborated with clients to understand their sound design needs.
- Utilized industry-standard software for audio editing and mixing.
Education
Bachelor of Arts - Theatre
Anderson University
Anderson, SC 08.2017 - 04.2021
Liberty High School
Liberty, SCSkills
- Equipment installation
- Technical troubleshooting
- Service documentation
- Diagnostic testing
- Safety compliance
- Customer relationship management
- Problem solving
- Attention to detail
- Customer education
- Conflict resolution
- Network connectivity
- Technical support
- Computer skills
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Field Tech 4
Spectrum
10.2022 - 03.2026
Housekeeper
Marriott
01.2021 - 10.2022
Bachelor of Arts - Theatre
Anderson University
08.2017 - 04.2021
Sound Designer
Freelance
01.2017 - 01.2022
Liberty High School