Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Leveraged data and analytics to make informed decisions and drive business improvements.
Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Accomplished multiple tasks within established timeframes.
Set aggressive targets for employees to drive company success and strengthen motivation.
Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Launched new products and services with thorough market research, leading to increased revenue growth.
Defined clear targets and objectives and communicated to other team members.
Developed and maintained relationships with customers and suppliers through account development.
Launched quality assurance practices for each phase of development
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Cross-trained existing employees to maximize team agility and performance.
Managed and motivated employees to be productive and engaged in work.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Established team priorities, maintained schedules and monitored performance.
Maintained professional, organized, and safe environment for employees and patrons.
Improved marketing to attract new customers and promote business.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Real Estate Investor
Self
04.2016 - Current
Worked well in a team setting, providing support and guidance.
Skilled at working independently and collaboratively in a team environment.
Resolved problems, improved operations and provided exceptional service.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed strong communication and organizational skills through working on group projects.
Self-motivated, with a strong sense of personal responsibility.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Office Assistant
B&D Scrap Metal
03.2018 - 03.2020
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Created informative training manuals to help new hires acclimate quickly to their roles as Back Office Assistants.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Responded to inquiries from callers seeking information.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Processed customer orders and invoices to support timely fulfillment and delivery.