Ryen Austin
Chapin
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Moes Southwest Grill
2217 Augusta Road, West Columbia, SC 29169
06.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Front End Advocate
Target
10.2020 - 03.2021
- Facilitated customer drive-up orders, managed customer order fulfillment response times, provided quality customer care by handling returns, and accounted for company funds during regular business hours.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Acquisition Manager
R&N Acquisitions
06.2019 - 02.2020
- Managed inbound leads, followed-up with potential clients, handled real estate contracts and transactions over the phone, attended professional networking events, and represented the company in meetings by maintaining a professional appearance.
Receptionist
Harmony Nails
03.2019 - 06.2019
- Supervised reception area, greeted clients, answered incoming calls while handling-in person inquiries from clients, aided nail technicians with procedures, informed clients of the latest manicure and pedicure styles, and maintained the desk in a well ordered manner.
Dental Assistant
Edwards Dental Clinic
04.2018 - 07.2018
- Chair-side dental assistant for oral surgery, periodontists, and dental radiology
Server/Cashier
Panda Express
01.2018 - 03.2018
- Customer service, cash handling, ensuring quality control and customer satisfaction, completed opening and closing duties according to the established checklist, worked collaboratively in team environment, checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
Education
High School Diploma -
Chapin High School
Chapin, SC06.2017
Skills
- Problem solving
- Adaptability
- Teamwork
- Task Delegation
- Employee Scheduling
- Product and Service Knowledge
- Performance Reviewing
- Staff Supervision
- Orientation and Training
- Sales Growth
- Money Handling
- Customer Relations
- Team Motivation
Volunteer Experience
- Dental Assistant, Edwards Dental Clinic, Edwards Airforce Base, CA, 04/2018, 07/2018, Chair-side dental assistant for oral surgery, periodontists, and dental radiology
- Feeding the Homeless, Grace Resource Center, Lancaster, CA, 08/2019, Assisted in providing free hot meals to the homeless while providing a welcoming atmosphere
Certification
CompTIA ITF+
Timeline
Assistant Manager
Moes Southwest Grill
06.2023 - Current
Front End Advocate
Target
10.2020 - 03.2021
Acquisition Manager
R&N Acquisitions
06.2019 - 02.2020
Receptionist
Harmony Nails
03.2019 - 06.2019
Dental Assistant
Edwards Dental Clinic
04.2018 - 07.2018
Server/Cashier
Panda Express
01.2018 - 03.2018
High School Diploma -
Chapin High School
CompTIA ITF+
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