Sabrina Anthony (Rodricks)

• Prepared purchase orders, entered data, and verified inventory.
• Conducted daily tasks with precision.
• Initiated conversations with customers utilizing effective interpersonal techniques.
• Identified needs of customers promptly and efficiently.

• Evaluating Custom documents for Air, Sea, and Rail shipments for DHL Customer Clearance Team.
• Handled shipment clearance using proper documentation.
• Exhibited steadfast work ethics and timelines in learning customer interactions.

Vendor Management

• Generate a Vendor Payment using CRM Tools Identification Number on OMNI & SAP.
• Preparing Vendor Invoices BFN / Preparing Transport invoices BFN.
• Following with Finance Team for the Invoice payments by emails / calls.
• Managing petty cash transactions.
• Updating a Vendor Payment Batch Tracker and checking with Finance Team for payment clearance
• If the payments are on Hold, get a resolution & follow up until the payment is cleared
• Preparing Monthly Provisions - MIS

Facility Management

• Coordinated all aspects of events seamlessly.
• Managed transportation schedules for upper management.
• Keeping a daily track on General Facility Administration Eg: Executives, Drivers, Carpenters, Painter, Electricians and assigning them daily tasks.
• Conducted daily facility audits identifying areas for improvement and implementing solutions.
• Enhanced relationships with vendors through effective communication and collaboration.

• Managed store operations, boosting productivity and customer satisfaction.
• Enhanced customer engagement, creating a welcoming shopping environment.
• Implemented strategic promotions significantly increasing foot traffic and sales.
• Trained staff to upload high service standards, improving team morale.
• Designed seasonal merchandising plans, increasing products visibility and sales.
• Monitored inventory levels and placed orders to restock shelves.

• Prepared Bill of Entries for Jebel Ali Free Zone ensuring compliance and efficiency.
• Generated customer invoices, delivery orders, and transport bills.
• Managed documentation for cargo entry and exit.
• Handled mail correspondence for import-export operations with high efficiency.
• Oversaw distribution and reception of corporate correspondence.
• Managed various administrative tasks.
• Managed reception area tasks.

• Managed incoming and outgoing communications for the organization.
• Coordinated strategy for enhancing business image.
• Directed HR and administrative functions effectively.
• Processed payroll for staff.
• Organized and corresponded daily reports to the MD
• Collaborated with international food manufacturer clients.
• Developed promotional strategies for product market placement.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Kept office equipment functional and supplies well-stocked to promote efficient operations.

• Conducted tele-sales, boosting quick-cash and balance transfers significantly.
• Managed credit card verifications, improving sales.

• Screened CVs and registered candidates.
• Evaluated and interviewed prospective hires.
• Coordinated efficient matching of candidates with suitable job opportunities.
• Maintained organized records for candidates.
• Utilized various sourcing methods including social media, job boards, and networking events.
• Performed reference checks on shortlisted candidates.

• Generated detailed after-sales support documentation for managerial review.
• Managed all incoming and outgoing company communications.
• Directed team efforts towards successful project delivery.
• Reported team achievements and statistics to management.
• Coordinated team activities and delegated tasks to ensure efficient completion of projects.
• Conducted regular performance reviews to assess individual team member progress.

• Delivered support for pilot implementation of STAMPS.COM.
• Managed client inquiries and resolutions.
• Conveyed information about products and services to clientele.
• Onboarded and educated newly recruited staff members.
• Received Best Performer accolade.

• Streamlined invoicing processes for distance calling users.
• Resolved customer inquiries efficiently.
• Delivered exceptional service to customers.