Sabrina Kennedy
Ladson
Summary
Compassionate Behavioral Health Support Professional with two years of experience in direct support and administrative roles. Expertise in medical terminology, documentation, and records management. Holds a B.S. in Psychology and certifications in Medical Administration, CPR, and Safe Crisis Management. Proven ability to enhance team collaboration and maintain confidentiality in dynamic settings.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Receptionist/Retail Sales Associate
Spiritual Uplifts
Orange Park, FL
04.2022 - 07.2025
- Coordinated appointment scheduling and client records management to optimize daily operations in a fast-paced office environment.
- Communicated professionally with clients in person and by phone, addressing inquiries, relaying information, and providing exceptional customer service.
- Streamlined daily office operations by multitasking and collaborating with team members to enhance workflow efficiency.
- Ensured accuracy of documentation and confidentiality of client records through meticulous attention to detail.
Behavior Health Assistant
Clay County School District
Middleburg, FL
01.2024 - 05.2025
- Implemented individualized behavior intervention plans for students with ASD, ODD, and other developmental disabilities using positive reinforcement and evidence-based behavioral strategies.
- Monitored student behavior and collected behavioral data to track progress and inform individualized care planning.
- Collaborated with multidisciplinary teams, including teachers, psychologists, and families, to coordinate services and provide consistent support across educational settings.
- Responded effectively to high-stress situations using certified Safe Crisis Management techniques, ensuring a safe and supportive environment.
Education
Bachelor of Science - Psychology
University of North Florida
Jacksonville, FL12-2025
Associate of Arts -
Florida State College
Jacksonville, FL04-2024
Skills
- Customer Service
- Appointment Scheduling
- Documentation
- Microsoft Office
- Team Collaboration
- Crisis De-escalation
- Behavior Intervention Plans
Certification
- Certified Adult and Pediatric First Aid/ CPR/ AED, American Red Cross - 2024
Timeline
Behavior Health Assistant
Clay County School District
01.2024 - 05.2025
Receptionist/Retail Sales Associate
Spiritual Uplifts
04.2022 - 07.2025
Bachelor of Science - Psychology
University of North Florida
Associate of Arts -
Florida State College