Sadie Parker
Greenville
Summary
Well-rounded professional with 4+ years of private patient care and medical administrative support experience. Possess customer service experience necessary to increase customer confidence and loyalty by providing courteous and prompt service in a friendly manner. High Academic Honors Recognition / Dean's List / Honor Roll. Deal effectively with all levels of hospital personnel and consumers with good communication skills. Pay close attention to detail to ensure accuracy and maintain compliant documentation. Manage time and priorities in multi-task environments. Communication Platforms – Google Meet Microsoft Office Applications – Word, Excel, Outlook, and PowerPoint
Overview
20
20
years of professional experience
Work History
Homemaker / Childcare Provider
Stay-at-Home Parent
06.2011 - Current
- Ensure household duties are completed in a timely manner and manage household budget.
- Communicate with guardians about daily activities, behaviors, and related issues.
- Coordinate medical care, meals, and social activities.
- Remain deadline-oriented and reliable while adjusting priorities and managing time wisely.
- Provide encouragement, support, and access to activities that enable the development of skills.
Benefits Verification Representative
Continuum Global Solutions / Everrise
08.2024 - 05.2025
- Conducted detailed benefits verification for diverse healthcare plans, ensuring compliance with industry regulations.
- Collaborated with healthcare providers to resolve discrepancies in patient eligibility and benefit coverage.
- Streamlined processes for benefit verification, enhancing efficiency and reducing turnaround time on requests.
- Analyzed claims data to identify trends and improve verification accuracy, contributing to overall operational excellence.
- Implemented quality control measures that increased the accuracy of benefit confirmations by minimizing errors.
- Reduced errors in benefit verification tasks by conducting thorough audits and rectifying discrepancies.
- Safeguarded confidential client information by adhering to strict privacy guidelines and protocols.
- Collaborated with healthcare providers to ensure accurate billing and benefit coverage information.
- Maintained up-to-date knowledge on industry regulations, ensuring compliance throughout all benefit verification processes.
- Ensured timely reimbursements by proactively identifying potential issues that could delay claim processing and addressing them before submission.
- Optimized the use of electronic claims submission systems to expedite claim processing times.
- Achieved faster client response times by promptly addressing inquiries related to benefits eligibility and coverage details.
Full Time Student
Ultimate Medical Academy
10.2022 - 03.2024
- Remained self-directed, motivated, and accountable for personal actions.
- Came prepared for class and completed assignments on time.
- Navigated new technology, utilized available resources, and set realistic expectations.
Short Order Cook
Greenville County District
10.2018 - 05.2019
- Prepared food in a fast-paced environment and according to established guidelines.
- Maintained inventory, restocked kitchen supplies, rotated food, and stamped accurate expiration identification information on perishable items.
- Upheld safety rules and kept work area clean and stocked.
Package Handler
The Service Center
02.2015 - 07.2016
- Loaded, unloaded, and processed packages in an accurate and timely manner.
- Accurately read labels, verified numbers, memorized and carried out instructions.
- Cleaned containers, materials, supplies, or work areas, using cleaning solutions and hand tools.
- Examined and inspected containers, materials, and products to ensure that packing specifications were met.
Senior Medical Receptionist – Administrative Support
CSL Plasma Center
04.2008 - 04.2010
- Served as initial point of contact, greeted patients, and maintained a warm and welcoming atmosphere.
- Answered inbound phone calls, scheduled appointments, and gathered and maintained medical documents.
- Ensured strict adherence to security and confidentiality guidelines as outlined in HIPAA.
Caregiver
Private Duty Care
04.2006 - 04.2008
- Provided companionship and personal care.
- Monitored vital signs and medication and assisted with personal hygiene and mobility needs.
- Handled light housekeeping duties, prepared meals, and transported to locations outside the home to run errands to take to doctor appointments.
- Respected patient privacy and confidentiality.
Education
Bachelor of Science - Bachelor of Science And Health Information Managem
Purdue University
West Lafayette, INAssociate of Science Degree - Health Sciences – Medical Office and Billing Specialist
Ultimate Medical Academy
01.2024
Skills
- Medical Practice Management Systems
- Medical Terminology
- Medical Records
- HIPAA Compliance
- Insurance Verification
- Insurance Claim Processing
- Reimbursement Processing
- Revenue Cycle Management
- Medicare / Medicaid Government Payers
- Third Party Payers
- Introduction to CPT & ICD-10 Coding
- Medical Billing
- Medical Office
- Medical Administrative
- Patient Registration
- Data Entry
ADDITIONAL EXPERIENCE
Greenville Hospital System – Greenville, SC | Data Entry Clerk 03/2002 – 04/2006
Timeline
Benefits Verification Representative
Continuum Global Solutions / Everrise
08.2024 - 05.2025
Full Time Student
Ultimate Medical Academy
10.2022 - 03.2024
Short Order Cook
Greenville County District
10.2018 - 05.2019
Package Handler
The Service Center
02.2015 - 07.2016
Homemaker / Childcare Provider
Stay-at-Home Parent
06.2011 - Current
Senior Medical Receptionist – Administrative Support
CSL Plasma Center
04.2008 - 04.2010
Caregiver
Private Duty Care
04.2006 - 04.2008
Associate of Science Degree - Health Sciences – Medical Office and Billing Specialist
Ultimate Medical Academy
Bachelor of Science - Bachelor of Science And Health Information Managem
Purdue University