Samantha Taylor
Aiken
Summary
Proven hospitality professional with a track record of exceptional customer service and strong work ethic. Skilled in cash handling and guest engagement, I excel in high-pressure environments, ensuring seamless service. My expertise enhances guest experiences, demonstrating a commitment to excellence in every interaction.
Overview
8
8
years of professional experience
Work History
Server
Twin Peaks Restaurant
03.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Hostess
Cracker Barrell Old Country Store
02.2017 - 03.2019
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
Education
Associate of Arts - Cyber Security
Augusta Technical College
Augusta, GAHigh School Diploma -
South Aiken High School
Aiken, SC06-2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
Timeline
Server
Twin Peaks Restaurant
03.2019 - Current
Restaurant Hostess
Cracker Barrell Old Country Store
02.2017 - 03.2019
Associate of Arts - Cyber Security
Augusta Technical College
High School Diploma -
South Aiken High School
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