Samara Wilson
Hopkins
Summary
Dynamic professional with a strong work ethic and a commitment to customer service, honed at Fireflies Stadium. Proven ability to enhance customer satisfaction through efficient service and teamwork. Experienced in developing engaging lesson plans as an After-School Program Assistant, demonstrating patience and empathy while fostering academic success.
Overview
1
1
year of professional experience
Work History
Concessions Worker
Fireflies Stadium
03.2025 - Current
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Worked with team to provide stellar service during busy periods and meet customer demands.
After-School Program Assistant
Trinity Church After School Program
09.2024 - Current
- Supported the academic success of students by providing homework assistance and study tips.
- Developed creative lesson plans that incorporated various learning styles to cater to individual student needs.
- Established strong relationships with parents and guardians, maintaining open lines of communication regarding student progress.
- Ensured timely and accurate completion of all administrative tasks, including student progress reports, attendance tracking, and program evaluations.
Education
GED -
GED.com
Skills
- Customer service
- Cleanliness maintenance
- Professionalism and courtesy
- Teamwork orientation
- Classroom organization
- Strong work ethic
- Patience and empathy
- Child safety awareness
- Outdoor activities
- Age-appropriate activities
Languages
English
Native or Bilingual
Italian
Elementary
Timeline
Concessions Worker
Fireflies Stadium
03.2025 - Current
After-School Program Assistant
Trinity Church After School Program
09.2024 - Current
GED -
GED.com
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