Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sametta Huggins

North Charleston

Summary

Dedicated Customer Service Supervisor with expertise in problem-solving and time management. Proven ability to implement process improvements that enhance efficiency and service quality.

Overview

14
14
years of professional experience

Work History

Customer Service Supervisor

Tmoblie
Tmobile Call Center 8571 Rivers Ave North Chas SC
05.2012 - 04.2026
  • Supervised daily customer service operations to ensure high-quality support and adherence to company standards.
  • Trained and mentored new team members on effective customer service techniques and company policies.
  • Implemented process improvements that enhanced efficiency in handling customer inquiries and complaints.
  • Analyzed customer feedback data to identify trends and recommend actionable solutions for service enhancement.

Education

Business Management

University of Arizona
Tucson, AZ
12-2028

High School Diploma -

West Ashley High
Charleston, SC
06-2002

Skills

  • Problem-solving
  • Time management
  • Customer service
  • Multitasking and organization

Timeline

Customer Service Supervisor

Tmoblie
05.2012 - 04.2026

Business Management

University of Arizona

High School Diploma -

West Ashley High
Sametta Huggins