Summary
Overview
Work History
Education
Skills
Timeline
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Sammie Smith III

Summerville,SC

Summary

Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.

Overview

14
14
years of professional experience

Work History

Collision Advisor

Camping World
01.2022 - Current
  • Welcomed incoming individuals and ascertain needs by asking open ended questions.
  • Manage open work orders along with incoming prospect calls.
  • Inspect RVs for insurance related damages and other maintenance.
  • Utilized collected information from inspections to write detailed insurance estimates.
  • Communicate with insurance companies and customers regarding damages.
  • Upsell services based on customer's needs.
  • Contributed to business growth by confirming customer satisfaction with service and quality.

Licensed Insurance Producer

Hola Seguros
02.2021 - 01.2022
  • Communicate with clients by phone and email to answer questions and offer services.
  • Leverage knowledge of customer and market to sell specific programs and initiatives.
  • Upsold products to policyholders and potential new clients.
  • Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
  • Maintain pleasant and cordial attitude, remaining calm when issues arise.
  • Write policies, finalized documents and filed paperwork.

Senior Sales Associate

Drivetime Car Sales, LLC
10.2011 - 11.2020
  • Respond to inquiries from potential customers via email and telephone.
  • Greet customers at arrival to build positive relationships and discuss vehicles.
  • Showcase vehicle features and test customers in the local area.
  • Managed sales negotiations and financing options.
  • Finalize documentation for contracts, purchase receipts, vehicle registrations and dealer files.
  • Call and emailed approximately 100 leads per day to update on desired inventory, maintain interest and enhance sales.

Education

Bachelor of Science - Psychology

University of Mississippi
Oxford, MS
05.2011

Skills

  • Customer relations
  • Call Center Operations
  • Proficient with Microsoft Word, Excel, and Powerpoint
  • Financing expertise
  • Cross-selling and upselling
  • Collision experience
  • Adaptable

Timeline

Collision Advisor

Camping World
01.2022 - Current

Licensed Insurance Producer

Hola Seguros
02.2021 - 01.2022

Senior Sales Associate

Drivetime Car Sales, LLC
10.2011 - 11.2020

Bachelor of Science - Psychology

University of Mississippi

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Sammie Smith III