Summary
Overview
Work History
Education
Skills
Timeline
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Sampson Sprague

Greenville

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Turtle Creek Casino And Hotel. Proven ability to manage multiple tasks efficiently while maintaining high service quality. Strong work ethic and adaptability, complemented by cash handling expertise and a commitment to team success. Recognized for enhancing guest experiences through attentive engagement.

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Overview

2
2
years of professional experience

Work History

Server

Turtle Creek Casino And Hotel
06.2024 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Team Member

Peppinos Pizzeria
01.2024 - 05.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Golf Center Groundskeeper

DeWitt Golf Center
04.2022 - 08.2023
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
  • Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
  • Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
  • Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
  • Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.

Education

Bachelor of Science - Political Science

Michigan State University
East Lansing, MI
05-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Food running
  • Table bussing
  • Heavy lifting
  • Flexible and adaptable
  • Responsible and punctual

Timeline

Server

Turtle Creek Casino And Hotel
06.2024 - 09.2024

Team Member

Peppinos Pizzeria
01.2024 - 05.2024

Golf Center Groundskeeper

DeWitt Golf Center
04.2022 - 08.2023

Bachelor of Science - Political Science

Michigan State University

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Sampson Sprague