Samuel Enis

Progressed from Sales Associate to Senior Staff / Closer at a high-volume coastal retail store serving heavy seasonal tourism traffic. Responsibilities included overseeing opening and closing procedures, processing deposits and register reconciliation, assisting with inventory management and product ordering, maintaining visual merchandising and store presentation, and supporting daily operations to ensure an efficient guest experience. Trained and supported newer team members, handled customer questions and issue resolution, restocked and organized merchandise, and balanced multiple responsibilities during peak periods with continuous guest traffic and long lines while maintaining strong customer service standards.

• Engaged customers to understand their needs and preferences.
• Presented product features and benefits to enhance customer satisfaction.
• Managed closing sales transactions efficiently and accurately.

Worked full-time during the opening and launch of Slice of Haven, a new restaurant business in Southport, North Carolina. Contributed across operations and customer experience while helping establish processes and support business growth in a fast-paced startup environment.

• Helped design, organize, and maintain the online ordering menu while improving digital food presentation and product imagery
• Expanded menu offerings through new dessert and non-core food items and supported recipe modifications based on operational needs
• Supported opening and closing procedures, assisted guests, and adapted quickly to changing priorities during the launch phase of the business