SAMUEL LEEDY
Hilton Head Island
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Server
Hickory Tavern
12.2022 - Current
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Server
Tio's
05.2022 - 11.2022
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Assistant Manager
Beach And Surf Depot
06.2021 - 02.2022
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Introduced new products or services, increased marketing activities and improved customer service to drive sales..
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Resolved problems promptly to elevate customer approval.
Cashier, Customer Service Representative, Floor Supervisor
Krogers Grocery Store
03.2020 - 03.2021
- Assist customers with store information (item location, complaints, compliments, etc).
- Make sure that front store floor is running smoothly and everyone has what they needs at cash registers.
- Answered questions about store policies and addressed customer concerns.
- Provided primary customer support to internal and external customers.
- Helped customers complete purchases, locate items and join reward programs.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
Sandwich Maker
Jersey Mikes
01.2018 - 07.2018
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Executed sandwich making duties with very low errors.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Communicated menu item information and offered suggestions to customers.
- Operated manual and electric appliances to peel, slice and trim food
- Operated grills and fryers to prepare sandwiches and side items
- Interpreted food order slips per shift to prepare food according to customer orders
- Greeted guests, promoted specials and took orders
Table Busser
The Paddock On Market
03.2017 - 08.2017
- Prepared tables for new customers by resetting condiments, adding silverware and wiping down tables.
- Helped servers by responding to guest needs and getting items for them.
- Transported dirty utensils, dishes and trays to kitchen.
- Collected trash, wiped up spills and removed trays to keep restaurant clean.
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Checked dining area supplies of linens, wrapped silverware and replenished low stock
- Removed debris and trash from dining area to keep rooms clean and fresh for guests
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly
Education
High School Diploma -
PA Cyber School
05.2021
Skills
- Flexible
- Punctual
- Organized
- Effective Communication
- Attentive
- Cashier
- Clients
- Receiving
- Recording
- Servers
- Tables
- Team Player
- Phone
Timeline
Server
Hickory Tavern
12.2022 - Current
Server
Tio's
05.2022 - 11.2022
Assistant Manager
Beach And Surf Depot
06.2021 - 02.2022
Cashier, Customer Service Representative, Floor Supervisor
Krogers Grocery Store
03.2020 - 03.2021
Sandwich Maker
Jersey Mikes
01.2018 - 07.2018
Table Busser
The Paddock On Market
03.2017 - 08.2017
High School Diploma -
PA Cyber School
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