Samuel Martinez-Gonzalez
Gray Court
Summary
Dynamic Lead Sales Associate with proven expertise in customer service and retail store operations from a successful tenure at Dollar General Store. Excelled in enhancing store ambiance, resolving customer issues to ensure loyalty, and mentoring new associates, significantly improving team performance. Skilled in cash handling and providing informed purchasing advice, embodying both hard and soft skills essential for retail excellence. I am also just very up going and strive to learn more no matter the circumstances.
Overview
1
1
year of professional experience
Work History
Lead Sales Associate
Dollar General Store
01.2024 - Current
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Trained, coached, and mentored new sales associates for maximum performance.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
Education
High School Diploma - 3.75 GPA
Hillcrest High School
Simpsonville, SC05.2024
Skills
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
Timeline
Lead Sales Associate
Dollar General Store
01.2024 - Current
High School Diploma - 3.75 GPA
Hillcrest High School
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