Samuel Nolen
Lexington
Summary
Dedicated professional with a strong focus on customer service management and store operations. Proven ability to enhance store efficiency and foster a positive shopping experience.
Overview
3
3
years of professional experience
Work History
Key Carrier
Dollar General
Lexington, SC
08.2023 - Current
- Supervised daily operations to ensure store efficiency and adherence to company policies
- Trained and mentored new team members on operational procedures and customer service standards
- Collaborated with management on merchandising strategies to enhance product visibility and sales
- Assisted in managing cash handling processes, ensuring accuracy during transactions
- Resolved customer inquiries and concerns promptly, enhancing overall shopping experience
- Maintained a clean and organized store environment, complying with safety regulations
- Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
- Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
- Elevated overall store presentation through diligent merchandising efforts, creating visually appealing displays that enticed customers to make purchases.
Education
No Degree -
Midlands Technical College
West Columbia, SCSkills
- Store operations
- Store maintenance
- Delegation
- Customer service
- Customer service management
- Daily reporting
Timeline
Key Carrier
Dollar General
08.2023 - Current
No Degree -
Midlands Technical College