Samuel O'Lone
Aiken
Summary
Well-versed in management in many different facets. Able to build and manage teams of different sizes. Can create a work environment where everyone's strengths are used, and every team member feels welcome. Able to create and adhere to budget restrictions to increase profitability. Seeking to utilize my skills in property management and leadership in a community manager role.
Overview
13
13
years of professional experience
Work History
Chef/Owner
The Wildemount
01.2023 - Current
- Own and operate fine dining restaurant in Historic Downtown Aiken
- Create a vision for the restaurant and communicate that vision to all employees to accomplish that mission
- Manage 5-9 employees in varying positions
- Create and enforce policies to ensure customers have the best experience and employees have a healthy culture to work in
- Teach new staff on daily and weekly operations in the front of house and back of house
- Delegate tasks to employees with higher understanding of different aspects of the operation of the restaurant
- Stay up to date on tax payments
- Administer payroll bi-weekly
- Ensure the best service is provided to every single patron
- Create menus that intrigue and break through tradition
- Inspire my team to break the status quo of restaurant operation to build a healthier work environment
- Build plates that capture the vision for rustic/tavern foods while remaining in the fine dining genre and using traditional French/Italian techniques and ingredients
- Design menu items from all around the world to provide the customer with choices that beckon them to return to the restaurant
Property Manager
DMG Investments LLC
08.2020 - 07.2022
- Managed 6 employees; 2 drivers, 2 maintenance workers, and 2 office staff
- Successfully hired new talent and trained them in necessary protocols, software, Fair Housing laws, and daily and weekly reports
- Leased the property to 100% before August move in with no concessions and increasing rates 4% YOY
- Planned the entire turnover process for July to prepare for 200 new move ins
- Oversaw the budget for the property to avoid any overspending and created new savings opportunities when possible
- Improved budgeted NOI by 11% YOY
- Communicated with vendors about bids for different services and tasks needed on site
- Resolved customer service issues and complaints quickly to maintain a positive view of the brand, property, and management
- Mediated roommate disagreements quickly and effectively to create a welcoming, comfortable living situation for all tenants
- Collected rent payments on time and, when payment was not collected, organized follow up to be completed to collect delinquent payments
- Travelled to two other sites in the portfolio that needed assistance
Leasing Manager, The Park
Asset Campus Housing
04.2019 - 03.2020
- Leased the property to 100%
- Implemented a strategy to accommodate early move ins for 18 international students
- Managed various customer service issues for move in
- Successfully mitigated and controlled potential fallout from no-shows and skips
- Developed relationships with campus organizations
- Co-vended and marketed with several local businesses
- Oversaw and implemented a successful leasing administration program
- Organized resident events and renewal campaigns
- Ensured all vacant bedrooms were ready for immediate move in to increase current occupancy
- Lead 5-7 Community Assistants to complete various tasks in the office
- Trained and lead the Community Assistants in different marketing efforts and tactics
Beverage Department Manager
George Calef Fine Foods
08.2018 - 04.2019
- Analyzed which products sold faster during specific seasons
- Assessed how much inventory could be held in display
- Responded to customer needs for certain new products
- Managed invoices
- Collaborated with sales representatives of new breweries
Sales Associate
George Calef Fine Foods
07.2012 - 04.2019
- Used front end register systems
- Built attractive displays for various grocery product
- Sliced specialty deli meats and cheeses
- Constructed gourmet sandwiches
- Received complaint phone calls that required numerous solutions
- Used ovens for baked goods
- Controlled band saw to cut meats
- Assisted in cutting meats for display case
- Maintained quality customer service throughout any situation
Intern
NewLife Church (Calvert Campus)
05.2018 - 08.2018
- Shadowed every Church Leader in their ministry
- Assisted Youth Pastor with organizing games, sermon series, and study questions for breakout groups
- Scheduled and recruited youth volunteers for weekend services in greeting team, children's ministry, etc
- Helped organize volunteer schedules through
- Co-led 'Growth Track', a membership course and program to place people in volunteer programs that best suit them
- Aided with leading Baptism Class, answered questions about the sacrament, and prepared the congregant for Baptism Sunday
- Planned Sunday morning worship time for New Life Kids with music, dances, and Scriptural lessons
- Filled in for playing the keyboard at Sunday morning worship when needed
- Helped in the tech booth with ProPresenter and lights for Sunday morning worship
- Co-led a fitness small group on Sunday afternoons
- Led two classes for the young adult's class
Education
Bachelor's degree - Pastoral Ministries
Houghton College
Houghton, NY12.2021
Cinema/Television Production -
Regent University
Virginia Beach, VA09.2014
Skills
- Leasing
- Property Management
- Outlook
- Microsoft Office
- Marketing
- Office Management
- Fair Housing Regulations
- Property Leasing
- Assistant Manager Experience
- Accounts Payable
- Budgeting
- Entrata
- Management
- Time management
- Cooking
- Inventory
- Food safety and sanitation
- Customer service
- Knife skills
- Cooking techniques
- Kitchen management
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Chef/Owner
The Wildemount
01.2023 - Current
Property Manager
DMG Investments LLC
08.2020 - 07.2022
Leasing Manager, The Park
Asset Campus Housing
04.2019 - 03.2020
Beverage Department Manager
George Calef Fine Foods
08.2018 - 04.2019
Intern
NewLife Church (Calvert Campus)
05.2018 - 08.2018
Sales Associate
George Calef Fine Foods
07.2012 - 04.2019
Cinema/Television Production -
Regent University
Bachelor's degree - Pastoral Ministries
Houghton College
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