Samuel Benkyi Owusu
Mahe
Summary
With a proven track record as Security officer with ten (10)years works experience , I excel in hazard identification and fostering public safety, significantly reducing accident rates through strategic safety training. My expertise spans from physical security to IT system administration, ensuring operational excellence and high customer satisfaction. Skilled in security protocols and effective communication, I bring a comprehensive approach to safety and technology management.
Overview
11
11
years of professional experience
Work History
Safety & Security Officer
Canopy By Hilton
01.2024 - Current
- Communicated effectively with employees at all levels regarding safety expectations and performance standards, fostering a culture of accountability.
- Investigated incidents thoroughly, providing detailed reports and recommendations for corrective actions.
- Reduced accident rates through the implementation of comprehensive safety training programs for employees.
- Assisted in the development of contingency plans for potential natural disasters, ensuring that proper protocols were in place to minimize damage and protect employees.
Security Officer
Story Hotel
08.2019 - 08.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Coordinator
Kempinski Gold Coast City Hotel
08.2015 - 08.2019
- Analyzed incident reports to identify trends and implement targeted security improvements accordingly.
- Conducted regular inspections and audits of security systems, facilities and personnel to facilitate ongoing operational improvement.
- Streamlined communication between security team members through the implementation of efficient reporting tools and processes.
- Responded swiftly to alarms or disturbances within the facility, assessing situations accurately before taking decisive action.
IT Technician
MTN Ghana
01.2015 - 08.2015
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
System Administrator
M & D Clinic
01.2014 - 07.2015
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
Education
Certificate in Extremism & Terrorism
Alison
Ireland06-2024
Certificate in First Aid Training At Workplace
Alison
Ireland04-2024
Diploma In Fire Safety
Alison
Ireland03-2024
Certificate in Security Management
Alison
IrelAND03-2024
Diploma in Workplace Safety & Health
Alison
Ireland02-2024
Certificate in Crisis Managment
Hilton University
United States02-2024
Certificate in Cisco Network Administration
Advance Information Technology Institute
Ghana01-2012
Diploma in Information Technology
Datalink University
Ghana10-2011
Skills
- Emergency Response Management
- First Aid & CPR
- Crime Prevention
- Security Planning
- CCTV Surveillance systems
- Conference & Event Safety
Music
Country Music
Languages
TWI
Native language
English
Advanced
C1
Timeline
Safety & Security Officer
Canopy By Hilton
01.2024 - Current
Security Officer
Story Hotel
08.2019 - 08.2023
Security Coordinator
Kempinski Gold Coast City Hotel
08.2015 - 08.2019
IT Technician
MTN Ghana
01.2015 - 08.2015
System Administrator
M & D Clinic
01.2014 - 07.2015
Certificate in Extremism & Terrorism
Alison
Certificate in First Aid Training At Workplace
Alison
Diploma In Fire Safety
Alison
Certificate in Security Management
Alison
Diploma in Workplace Safety & Health
Alison
Certificate in Crisis Managment
Hilton University
Certificate in Cisco Network Administration
Advance Information Technology Institute
Diploma in Information Technology
Datalink University
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