Sandra Jackson
Hardeeville
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Waffle House. Expert in high-volume dining environments, ensuring order accuracy and guest satisfaction. Recognized for building lasting relationships with customers and maintaining cleanliness standards, contributing to a welcoming dining experience. Proficient in POS operation and cash handling.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Waffle House
10.2013 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Estill High
Estill, SC06.1994
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Customer service
- Food running
- High volume dining
- Team collaboration
- Order accuracy
- Supply restocking
- Quality control
- Performance improvement
- Table bussing
- Suggestive selling
- Guest relations management
- Point of sale operation
- Relationship management
- Dining area maintenance
- Allergy awareness
- Beverage preparation
- Inventory management
- Tableside etiquette
- Task prioritization
- Food sales and promotion
- Table setting
- Table setting knowledge
- Item promotion
- Food station setup
- Menu presentation
- Food delivery
- Bill computation
- Food inspection
- Wine service
- Food spoilage prevention
- Food safety
- Shift management
Certification
Safeserv
Timeline
Server
Waffle House
10.2013 - Current
Estill High
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