Sandra Parrish
Campobello
Summary
Dynamic Branch Manager with proven success at Kinsmith Finance, excelling in revenue growth and compliance. Expert in loan origination and team development, I foster strong client relationships and implement strategic marketing initiatives. Recognized for enhancing operational efficiency and driving team productivity, I am committed to delivering exceptional financial services.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Branch Manager
Kinsmith Finance
Spartanburg
06.2024 - 09.2025
- Led branch operations to ensure compliance with financial regulations and policies.
- Oversaw daily branch operations, ensuring efficiency and client satisfaction.
- Managed staff scheduling and performance evaluations to enhance team productivity.
- Fostered relationships with clients to build loyalty and trust in financial services.
- Evaluated and processed loan applications, balancing risk management with customer needs.
- Executed payment collections and tracked branch profit and loss to inform strategic decisions.
- Monitored financial performance of the branch on a monthly basis.
- Coordinated marketing efforts to promote branch services within the community.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Delegated tasks to employees and reviewed work for accuracy and neatness.
Supervisor
Hamrick's
Spartanburg
10.2022 - 11.2024
- Supervised daily operations and ensured compliance with company policies.
- Oversaw operations of five departments, ensuring effective team collaboration.
- Delegated work to staff, setting priorities and goals.
- Trained new employees on procedures and safety protocols.
- Coordinated workflow processes with other departments to improve operational efficiency.
- Implemented process improvements to enhance workflow efficiency.
- Ensured departments were stocked, organized, and accurately priced to support sales.
- Managed inventory while delivering personalized customer service to enhance satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Branch Manager
Advance America
Landrum
08.2002 - 03.2022
- Led branch operations to ensure compliance with financial regulations and policies.
- Maintained compliance with all state and federal regulations for the branch.
- Projected revenue for the branch and communicated with the corporate office.
- Managed staff scheduling and conducted performance evaluations to optimize team productivity.
- Developed and implemented procedures that enhanced customer service experiences.
- Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
- Reviewed loan applications to ensure accuracy and compliance with regulations.
- Used hedging to mitigate financial risks related to interest rates on the company's borrowings.
- Assisted other branches during peak periods and special projects.
- Established working relationships with external partners, including vendors and suppliers, to support branch operations.
Assistant Manager
McDonald's
Asheville
08.1980 - 06.2002
- Managed daily store operations, enhancing efficiency and ensuring customer satisfaction.
- Coordinated scheduling, P&L, inventory management, fund counting, deposits, and customer service.
- Supervised daily operations, scheduling shifts and assigning duties to optimize team performance.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Assisted in managing daily restaurant operations and team performance.
- Trained new employees on service standards and food safety procedures.
- Monitored inventory levels and placed orders for necessary supplies.
- Resolved customer complaints to maintain high satisfaction levels.
- Managed customer service inquiries and complaints in a timely manner.
- Enforced health and safety regulations in food preparation areas.
- Facilitated team meetings to improve communication and collaboration.
Education
High School Diploma -
North Buncombe High School
Weaverville, NC06-1981
Business Management - Some college
McDonald's corporation
Greenville, SCSkills
- Sales Management
- Outside Sales
- Inside Sales
- Account Management
- Loan Origination
- Loan officer
- Business Development
- Cash handling
- Accounts receivable
- Accounts payable
- Profit & Loss
- Budgeting
- Inventory control
- Store Management Experience
- Assistant Manager Experience
- Training oversight
- Staff training
- Team development
- Performance management
- Strategic Planning
- Marketing
- Visual merchandising
- Customer service
- Client relations
- Customer relationships
- Deal closing
- Communication skills
- Phone communication
- Interviewing
- Recruiting
- Dependable
- Leadership
- Management
- Time management
- Work prioritization
- Zoom
- Microsoft Office
- Microsoft PowerPoint
- Productivity software
- Computer operation
- Computer skills
- Mobile devices
- Mobile devices
- Performance management
- Team player
- Client relations
- Customer relationships
- Staff training
- Loans
- Work prioritization
- Dependable
Certification
- Driver's License
- Food Handler Certification
Languages
English
Timeline
Branch Manager
Kinsmith Finance
06.2024 - 09.2025
Supervisor
Hamrick's
10.2022 - 11.2024
Branch Manager
Advance America
08.2002 - 03.2022
Assistant Manager
McDonald's
08.1980 - 06.2002
High School Diploma -
North Buncombe High School
Business Management - Some college
McDonald's corporation