Saoussane Elaabid
Columbia,SC
Summary
Dedicated and customer-focused professional seeking a position and utilized strong communication and problem solving skills to enhance satisfaction while contributing to the success of the organization.
Overview
3
3
years of professional experience
Work History
Copy & Print Associate
STAPLES
06.2023 - 08.2023
- Operating various printing and finishing equipment ensuring high-quality output
- Solution oriented work as knowledge in technical troubleshooting was crucial in increasing customer sales and loyalty
- Qualified in retaining information on company products and technologies
- Processing customer orders, managing multiple tasks and meeting tight deadlines
Substitute Teacher
ESS
02.2024 - Current
- Managed classroom behavior
- Delivering lesson plans and instructions across various subjects and grade levels, ensuring continuity of learning in the absence of teachers
- Adaptive teaching methods to suit the needs of students with diverse learning styles and abilities
- Implemented school policies and procedures to ensure a safe and productive classroom
Customer Service
LOWES
06.2023 - Current
- Assisting customers with inquiries, purchases, and resolving complaints efficiently to ensure customer satisfaction
- Accurately handling orders, deliveries, and transactions while implementing strategies to achieve sales targets
Shift Supervisor
CVS
06.2021 - 05.2022
- Flexible in various departments
- Handled finances and profit at the beginning and end of every shift
- Managed inventory, compliance checks, incoming deliveries, damages and proper waste duties
- Resolving customers issues and gaining great de-escalation skills
- Experience in overseeing store operations and delegating tasks
- Eager to stay and help when needed
Education
Diploma -
John F. Kennedy High School
Waterbury, CT06.2020
Some College (No Degree) - Digital Media
Naugatuck Valley Community College
Some College (No Degree) - Writing
Midlands Technical College
West Columbia, SCSkills
- Familiar taking initiative
- Conflict resolution
- Ability to work in a fast-paced environment
- Educational technology
- Bookbinding repair skills
- Professional Demeanor
- Task Prioritization
- Relationship Building
- Environmental Sustainability Practices
- Adobe Creative Suite
Languages
Arabic
Native or Bilingual
Timeline
Substitute Teacher
ESS
02.2024 - Current
Copy & Print Associate
STAPLES
06.2023 - 08.2023
Customer Service
LOWES
06.2023 - Current
Shift Supervisor
CVS
06.2021 - 05.2022
Diploma -
John F. Kennedy High School
Some College (No Degree) - Digital Media
Naugatuck Valley Community College
Some College (No Degree) - Writing
Midlands Technical College
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