Sara Hall
Bethune
Summary
Office Manager with proven experience in customer relations and team leadership. Successfully streamlined processes to improve customer satisfaction. Works closely with contractors to keep projects on a timeline to maintain buyers expectations. Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success. Tech-savvy with hands-on experience in emerging technologies and passion for continuous improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Manager
Ken-co Modular & Mobile Homes
2018.09 - Current
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed project plans, timelines, and resource allocation strategies for improved efficiency.
- Assisted customers with financing options, ensuring informed decision-making on purchases.
- Delivered exceptional customer service, addressing client concerns promptly and professionally.
- Provided expert guidance to clients on selecting the right mobile home based on their needs and budget constraints.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Office Assistant
Lisa Bair Rentals
2017.07 - 2018.09
- Managed office supplies inventory and procurement to ensure operational efficiency.
- Streamlined scheduling processes for property viewings, enhancing client engagement.
- Coordinated communication between clients and property managers, improving service response times.
- Prepared and maintained rental agreements and official documentation for accuracy and compliance.
- Assisted in marketing initiatives by creating promotional materials to attract prospective renters.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Oversaw property operations, ensuring compliance with regulations and maintaining high-quality living standards.
- Managed tenant relations, addressing concerns and fostering a positive community environment.
- Coordinated lease agreements, ensuring accuracy in documentation and adherence to legal requirements.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Education
High School Diploma -
Laurence Manning Academy
Manning, SCSkills
- Customer relations
- Scheduling and calendar management
- Payroll processing
- Relationship building
- Inventory control
- Conflict management
- Expense reporting
- Team leadership
- Teamwork and collaboration
Certification
- Manufactured Home Sales Person multi-lot License - June 2024
Languages
English
Timeline
Office Manager
Ken-co Modular & Mobile Homes
2018.09 - Current
Office Assistant
Lisa Bair Rentals
2017.07 - 2018.09
High School Diploma -
Laurence Manning Academy