Sara James
Beaufort
Summary
Personable professional with a track record of enhancing customer experiences at Outback Steakhouse through exceptional service and memory retention. Skilled in cash handling and suggestive selling, adept at multitasking and organization. Proven ability to increase guest return rates by fostering positive interactions and leveraging sales techniques.
Overview
8
8
years of professional experience
Work History
Server
Outback Steakhouse
09.2023 - Current
Used multitasking skills by managing multiple tables at once without compromising service quality.
Worked with my colleagues to efficiently give guests the best experience possible.
Created personal relationships with guests so they would come back and visit us again.
Front Desk Receptionist
Jody & Sons Mechanical
11.2018 - 04.2020
Greeted every person coming in with a smile and assisted them in whatever their need was.
Answered the phone politely, and helped to leave a lasting impression so they would be repeat customers.
Sales Associate
IGA
03.2017 - 10.2018
- Organized racks and shelves to maintain store appeal, and engaged with customers.
- Handled cash and credit card transactions.
- Built relationships with customers.
- Managed returns, exchanges and refunds.
Education
Diploma -
Franklin Simpson High School
Franklin, KY05.2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Sales expertise
- Sales techniques
- Suggestive selling
- Multitasking and organization
- Upselling techniques
- Positive and professional
- Positive guest interactions
- Calm demeanor
- Warm and friendly
- Adaptable and flexible
- Reliability
- Multitasking Abilities
Timeline
Server
Outback Steakhouse
09.2023 - Current
Front Desk Receptionist
Jody & Sons Mechanical
11.2018 - 04.2020
Sales Associate
IGA
03.2017 - 10.2018
Diploma -
Franklin Simpson High School
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