Sara Roberts
Myrtle Beach,WI
Summary
Dynamic educator and retail manager with a detail-oriented approach, recognized for enhancing student engagement and exceeding sales goals at Gabe's. Proficient in Microsoft Office and analytical problem-solving, I foster cross-functional teamwork and consistently deliver results through effective communication and proactive strategies. Committed to driving success in diverse environments. I am interested in transitioning into a case management role in the healthcare field, and I would like to utilize these skills to facilitate this change.
Overview
10
10
years of professional experience
Work History
Substitute Teacher, K-12
Kelly Educational Staffing
08.2022 - Current
- Followed classroom plans left by the class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as a substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Provided one-on-one tutoring sessions for struggling students, helping them improve academic performance and gain confidence in their abilities.
- Enhanced classroom engagement by incorporating hands-on activities and group projects.
Substitute Teacher, K-12
Horry County School District
02.2020 - 03.2020
- Followed classroom plans left by the class teacher to continue student education and reinforce core concepts.
- Assisted students in mastering subject material and preparing for tests.
- Enhanced classroom engagement by incorporating hands-on activities and group projects.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Retail Store Manager
Gabe's
11.2018 - 11.2019
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and demanding customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessed needs, and maintained current knowledge of consumer preferences.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
Retail Sales Associate
Gabe's
06.2015 - 11.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Education
Bachelor of Arts - Interdisciplinary Degree
Coastal Carolina University
Conway, SC05.2022
Associate of Science - Early Childhood Education
Abraham Baldwin Agricultural College
Tifton, GA05-2022
Skills
- Detail-oriented approach
- Cross-functional teamwork
- Documentation proficiency
- Analytical problem-solving
- Skilled in Microsoft Office applications
- Effective troubleshooting abilities
Timeline
Substitute Teacher, K-12
Kelly Educational Staffing
08.2022 - Current
Substitute Teacher, K-12
Horry County School District
02.2020 - 03.2020
Retail Store Manager
Gabe's
11.2018 - 11.2019
Retail Sales Associate
Gabe's
06.2015 - 11.2018
Bachelor of Arts - Interdisciplinary Degree
Coastal Carolina University
Associate of Science - Early Childhood Education
Abraham Baldwin Agricultural College
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