Sarah Guenther
Chapin
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Background in cake decorating, as well as other positions that require polished communication skills, attention to detail, and the ability to adapt. Devoted to giving every customer a positive and memorable experience, and contributing to a fun and healthy work environment.
Overview
6
6
years of professional experience
Work History
Cake Decorator
Harris Teeter
Charlotte
10.2024 - 11.2025
- Decorated custom cakes for various occasions and events.
- Early morning shifts, sometimes as early as 5 AM.
- Did my own inventory every month, counting, and arranging my numbers for management.
- Worked under two experienced cake decorators/pastry chefs.
- Went through a 6 week guided training program with a test at the end administered by a Corporate Cake Decorator.
- Adapted designs based on customer preferences and seasonal trends.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
- Stocked shelves and ordered inventory when product stock became low.
- Maintained cleanliness and organization of the decorating station.
- Assisted customers in selecting cake designs and flavors.
- Created decorative elements using fondant, icing, and edible embellishments.
- Experience using an edible image printer and associated software.
Deli Clerk
Harris Teeter
Charlotte
03.2024 - 10.2024
- Prepared deli meats and cheeses to meet customer requests.
- Maintained cleanliness and organization of the deli counter area.
- Assisted customers with product selection and provided recommendations.
- Operated slicing equipment safely and efficiently for food preparation.
- Collaborated with team members to streamline daily operations effectively.
- I was promoted from this position to Cake Decorator after showing interest in writing on cakes.
Cashier/Front of House Employee
Zaxby’s
Chapin
10.2022 - 02.2024
- Opened the restaurant on weekdays.
- Resolved customer complaints with empathy and professionalism.
- Performed other duties as assigned by management.
- Helped with prep as needed in the mornings.
- Took orders over the headset, and helped the Back of House staff move through the orders efficiently, and keeping a close eye on any mix ups that may happen in expo.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Host
Lakeside Restaurant
Chapin
05.2020 - 01.2021
- Unfortunately this restaurant is no longer in business, it was heavily affected by the pandemic. It was at a local country club/marina.
- Managed reservation system to ensure efficient seating arrangements.
- Occasionally worked private events for the country club or parties.
- Drove the shuttle to take guests from their boats to the restaurant and back, also to deliver to-go orders to customers waiting on their boats.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Took reservations over phone and in person.
- Greeted and welcomed guests upon arrival at Lakeside Restaurant.
Education
High School Diploma -
Chapin High School
Chapin, SC06-2021
Skills
- Cake decorating/carving
- Packaging Baked Goods
- Equipment cleaning
- Team collaboration
- Customer service excellence
- Attention to detail
- Effective communication
- Photography and presentation
- Inventory management
Affiliations
- Hiking
- Studying Rocks and Minerals
- Yoga
- Reading and Writing
- Photography
References
References available upon request.
Timeline
Cake Decorator
Harris Teeter
10.2024 - 11.2025
Deli Clerk
Harris Teeter
03.2024 - 10.2024
Cashier/Front of House Employee
Zaxby’s
10.2022 - 02.2024
Host
Lakeside Restaurant
05.2020 - 01.2021
High School Diploma -
Chapin High School