Sarah Meade
Conway
Summary
Dependable and resourceful with passion for technology and problem-solving. Possesses strong foundational knowledge in network configurations and systems maintenance, proficient in troubleshooting and security protocols. Capable of contributing to seamless IT operations and enhancing system performance.
Transitioning from technical environment where critical thinking and problem-solving were key. Developed skills in managing IT infrastructure, ensuring system security, and optimizing network performance. Seeking to leverage these transferable skills in new field for impactful contributions.
Overview
3
3
years of professional experience
Work History
EMR System Administrator
Skin Clique
10.2024 - Current
- Serve as the primary business liaison between Skin Clique and the EMR SaaS provider.
- Fostered culture of continuous improvement, leading initiatives for software and hardware upgrades that kept pace with technological advancements.
- Managed onboarding and offboarding of employees.
- Own the change-management process of any significant changes that need to be implemented within the system.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Worked with users to determine areas of technology in need of improved usability.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
Executive Assistant to the Chief Executive Officer
Skin Clique
07.2022 - 10.2024
- Organized company events by managing logistics and vendor relationships.
- Monitored progress on initiatives to support strategic goals.
- Organized schedules by coordinating meetings and appointments for CEO.
- Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
- Organized and coordinated conferences and monthly meetings.
- Maintained confidentiality by handling sensitive information with discretion and professionalism.
- Managed complex projects to successful completion, ensuring timely delivery of results to the CEO.
- Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
- Supported decision-making processes by compiling research data and presenting findings to the CEO.
Education
Master of Arts - Counseling
Morehead State University
Morehead, KY05-2011
Bachelor of Arts - Sociology
Western Kentucky University
Bowling Green, KY05-2009
Skills
- System upgrades
- System monitoring
- Technical support
- System updates
- User management
- Device configuration
- Helpdesk operations
- Mobile device management
- Performance testing
- Project coordination
- Product development
- Software change management
Timeline
EMR System Administrator
Skin Clique
10.2024 - Current
Executive Assistant to the Chief Executive Officer
Skin Clique
07.2022 - 10.2024
Master of Arts - Counseling
Morehead State University
Bachelor of Arts - Sociology
Western Kentucky University
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