Sara Rebecca Calhoun
Bluffton,SC
Summary
Mature, self motivated Veterinary Professional with over 20 years of experience in small animal medicine and emergency critical care. Believing that patient care and client communication are of the utmost importance in building a strong rapport with clients to provide seamless patient care and foster personalized, exceptional service.
Overview
20
20
years of professional experience
Work History
Veterinary Assistant
Bluffton Veterinary Hospital/SVP
03.2020 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Improved patient care with diligent follow-up calls to assess recovery of animals post-treatment.
- Ensured optimal animal care by assisting in surgeries, which included preparing operating rooms, sterilizing instruments, and providing post-operative care.
- Educated clients on post-surgical care and nutrition.
- Helped streamline administrative tasks to ensure veterinary team could focus on patient care.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Assisted in enforcing company policies consistently while also aiding in disciplinary actions when necessary with fairness and respect.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
- Triaged incoming patients to determine treatment needs and urgency of care.
Veterinary Assistant
Affordable Pet Day Clinic
06.2018 - 02.2020
- Assisted in administrating medications, vaccinations, and treatments as prescribed by veterinarian.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Ensured optimal animal care by assisting in surgeries, which included preparing operating rooms, sterilizing instruments, and providing post-operative care.
- Increased effectiveness of pet owner communications, providing clear instructions for at-home care and medication administration.
Veterinary Assistant
AHSAEC
03.2005 - 12.2009
- Conducted preliminary patient workups to gather essential health information.
- Administered and monitored IV and urinary catheters to support veterinary treatments.
- Prepared and sterilized surgical instruments to ensure a safe and efficient operating environment.
- Assisted veterinarian during surgical procedures, ensuring a sterile environment.
- Collected and prepared specimens and samples for diagnostic testing.
- Performed anesthesia induction for veterinary patients, monitoring vital signs to ensure stability.
- Administered medications, vaccines, and treatments as instructed by veterinarians.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
- Prepared and positioned animals for effective diagnostic imaging.
- Performed initial candidate evaluations during the interview and hiring process.
- Maintained accurate inventory records and ensured timely ordering of supplies.
Education
High School Diploma -
Sanderson High School
Raleigh, NC06.1989
Skills
- Client communication and education
- Patient restraint and safety
- Medication and vaccination administration
- Appointment and surgical procedure scheduling
- Sample collection
- Diagnostic imaging
- Emergency and preventive care
- Surgical procedures, support and post surgical care
- Inventory Management
- Patient discharge
- Patient flow management
- Written communication
- Prescription filling
- Organizational skills
- Dental prophylaxis
Timeline
Veterinary Assistant
Bluffton Veterinary Hospital/SVP
03.2020 - Current
Veterinary Assistant
Affordable Pet Day Clinic
06.2018 - 02.2020
Veterinary Assistant
AHSAEC
03.2005 - 12.2009
High School Diploma -
Sanderson High School
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