Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
FOH Director
Chick-fil-A
Myrtle Beach
03.2017 - 08.2025
Trained and mentored new team members on customer service standards.
Supervised front-of-house operations during peak service hours.
Ensured compliance with health and safety regulations at all times.
Coordinated staff schedules to optimize coverage during busy periods.
Resolved customer complaints promptly to enhance guest satisfaction.
Maintained cleanliness and organization in dining areas and serving stations.
Managed all aspects of cash handling processes including deposits, withdrawals, change orders and reconciliations.
Created weekly schedules for FOH staff that optimized efficiency while meeting labor cost goals.