Savannah Dalton
Columbia
Summary
Professional hospitality expert prepared to excel in guest relations and service excellence. Skilled in managing reservations, greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests.
Overview
4
4
years of professional experience
Work History
Cashier
South Coast Winery
12.2023 - 12.2024
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier/Host
Wiens Family Cellars
12.2021 - 05.2023
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Used POS system to enter orders, process payments and issue receipts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly to keep spotless.
Retail Sales Associate
Powder House
06.2021 - 10.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Supported store management in planning and executing seasonal promotions and sales events.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Chaparral High School
Temecula, CA06-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Payment processing
- Product restocking
- Refunds and exchanges
- Complex Problem-solving
- Merchandise restocking
- POS system operations
- POS systems
- Attention to detail
- Basic math
- Gift card handling
- Honest and dependable
Timeline
Cashier
South Coast Winery
12.2023 - 12.2024
Cashier/Host
Wiens Family Cellars
12.2021 - 05.2023
Retail Sales Associate
Powder House
06.2021 - 10.2021
High School Diploma -
Chaparral High School
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