Overview
Work History
Education
Timeline
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Savannah Jones

Greenville

Overview

6
6
years of professional experience

Work History

Event Staff Member

Greenville Drive
03.2019 - Current
  • Deliver exceptional service to 2,000+ patrons weekly, balancing priorities and maintaining high attention to detail in fast-paced environments.
  • Leverage in-depth knowledge of beverages and menu options to provide tailored recommendations, enhancing the guest experience and driving increased sales.
  • Proactively resolve guest inquiries, implement selling techniques, and foster satisfaction through engaging communication and problem-solving.
  • Improve operational efficiency by managing inventory, restocking supplies, and maintaining pristine workspaces to ensure optimal service during peak hours.
  • Collaborate with teams to seamlessly execute 200+ events, ensuring timely planning, smooth operations, and welcoming atmospheres that elevate the attendee experience.

Front of House Manager

Agostino Industries
07.2022 - 04.2024
  • Guided daily operations for a team of 30, ensuring smooth service, high-quality standards, and consistent customer satisfaction.
  • Optimized financial performance by managing cash flow, preparing reports, and streamlining inventory processes to reduce waste.
  • Focused on creating memorable guest experiences by addressing concerns quickly, maintaining high service standards, and fostering a welcoming atmosphere.
  • Improved staff retention by fostering a supportive work environment and providing ongoing training opportunities.
  • Increased revenue through innovative marketing, menu enhancements, and customer engagement strategies.

Executive Administrative Assistant

Legacy Factory Direct Home Sales
12.2019 - 07.2022
  • Supported the owner by managing daily operations, handling front desk duties, and improving workflows to keep the organization running smoothly and ensure customer satisfaction.
  • Engaged prospective clients by identifying opportunities, scheduling appointments, and conducting property tours, leveraging in-depth property knowledge to meet customer needs and maximize sales opportunities.
  • Cultivated strong client relationships to enhance customer satisfaction, retention, and long-term sales growth.
  • Handled lead correspondence across multiple channels, including calls, emails, and inquiries, ensuring prompt issue resolution and effective communication.
  • Maintained accurate records, ensured compliance, streamlined inventory management, and regularly updated property information in internal systems.
  • Delivered exceptional customer service by proactively addressing client needs and resolving complaints with professionalism.
  • Worked closely with team members to stay informed on industry trends, ensuring that service quality met client expectations and aligned with market demands.

Education

Associate of Arts -

Greenville Technical College
Greenville, SC
12-2019

Timeline

Front of House Manager

Agostino Industries
07.2022 - 04.2024

Executive Administrative Assistant

Legacy Factory Direct Home Sales
12.2019 - 07.2022

Event Staff Member

Greenville Drive
03.2019 - Current

Associate of Arts -

Greenville Technical College

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Savannah Jones