Savannah Walker
Charleston,SC
Summary
Well organized Account Executive accustomed to fast-paced, competitive environments with ambitious targets. Natural relationship-builder and personable communicator, cultivating trust and productive relationships ultimately leading to successful sales pipelines. Insightful and proactive in managing customer expectations and needs to achieve positive results. A curious mind with a desire to continuously learn and grow.
Overview
7
7
years of professional experience
Work History
Pro Account Manager
ServiceTitan
09.2023 - Current
- Collaborated with cross-functional teams to develop targeted strategies for customer growth and retention.
- Provided timely and accurate reporting on current and upcoming opportunities, ensuring transparency and clear communication.
- Uncovered and assisted in resolving escalated client issues promptly, maintaining a high level of professionalism throughout the process ensuring a continued positive relationship
- Mentored junior account managers, sharing best practices and contributing to the development of a high-performing team.
- Developed strong relationships with key clients, fostering trust, resulting in long-term business partnerships.
- Leveraged relationships with internal solutions engineering team in order to ensure continued increase of product knowledge leading to more successful product demonstrations
- Managed over 180 accounts
- Made roughly 20 strictly outbound calls per day
Senior Account Executive
Robin Powered
08.2021 - 08.2023
- Responsible for building and successfully growing a brand new territory focusing on Non Profit and Public Sector
- Ended 2022 at 103% to yearly quota
- Consistently ranked among top 5 Account Executives demonstrating strong performance, relationship building, and technical knowledge of the product
- Conducted product demos, effectively showcasing solutions without the support of a dedicated Solutions Engineer, ensuring clear communication of technical value to both technical and non-technical stakeholders.
- Successfully closed high-value deals by effectively navigating technical objections and aligning product features with customer business goals
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Enterprise Account Manager
Veeam
04.2019 - 07.2021
- Cultivated relationships with current customer, partners, and prospects to identify new opportunities within install base for land and expand opportunities as well as whitespace penetration
- Was a subject matter expert in products and version updates to ensure and maintain a high level of trust and credibility with prospects, clients, and peers
- Identified, attended, and hosted teleconference meetings with C-Level Fortune 500 customers
- Grew territory demand gen by 30% YoY
- Ended 2019 at 104% to quota and 2020 at 94%
Inside Sales Associate
Veeam
09.2018 - 04.2019
- Created over one million dollars in net new opportunities in just 6 months, as well as exceeded opportunity creation goals all 6 months in role
- Worked with leadership to develop and train my colleagues on new prospecting strategies, SFDC hygiene, Report building, etc
- Mentored multiple employees aspiring to grow their careers and assist them with Individual Development plans
Skills
- Curiosity
- Aptitude for learning new skills
- Absorbing feedback and actioning those suggestions
- Lead generation
- Objection handling
- Persuasive negotiating
- Sales coaching
- Pipeline management
- Teamwork and collaboration
- Client relationship building
- Clear and concise communication
Timeline
Pro Account Manager
ServiceTitan
09.2023 - Current
Senior Account Executive
Robin Powered
08.2021 - 08.2023
Enterprise Account Manager
Veeam
04.2019 - 07.2021
Inside Sales Associate
Veeam
09.2018 - 04.2019
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