Sean Mathers
Surfside Beach,SC
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Server
J. Peters
Murrells Inlet, SC
03.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu details and service protocols, enhancing team performance.
- Managed multiple tables efficiently, providing personalized attention to each guest.
Server
Seville Golf & Country Club
Gilbert, AZ
08.2023 - 02.2025
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Server
Kristine's
Princeton, NJ
06.2022 - 08.2023
- Effectively communicated with customers to take orders and answer questions
- Maintained high standards of customer service during peak hours
- Developed an extensive knowledge of menu items and ingredients
- Served customers in a high-volume restaurant setting, accommodating special requests and resolving customer complaints
Server
Agricola
Princeton, NJ
09.2022 - 06.2023
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Server
Grand Lux Cafe
Cherry Hill, NJ
02.2018 - 03.2020
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Server
Top of the Market
San Diego, CA
08.2016 - 08.2017
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Inspected dishes and utensils for cleanliness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Pemberton Township High School
Pemberton, New Jersey06.2007
Skills
- Team member support
- Service prioritization
- Food running
- High volume dining
- Strong work ethic
- Calm demeanor
Timeline
Server
J. Peters
03.2025 - Current
Server
Seville Golf & Country Club
08.2023 - 02.2025
Server
Agricola
09.2022 - 06.2023
Server
Kristine's
06.2022 - 08.2023
Server
Grand Lux Cafe
02.2018 - 03.2020
Server
Top of the Market
08.2016 - 08.2017
High School Diploma -
Pemberton Township High School