Sean Sullivan
Conway
Overview
19
19
years of professional experience
Work History
Grocery Manager
Lowes Foods
Murrells Inlet
04.2022 - 01.2026
- Managed daily grocery operations to ensure optimal store performance.
- Implemented merchandising strategies to enhance product visibility.
- Identified customer needs to deliver targeted product solutions and promotions, contributing to budget achievement.
- Engaged with customers to provide professional support for sales and service needs, fostering positive relationships.
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Followed up with clients after installations to evaluate service quality and enhance customer satisfaction.
- Supervised staff training to maintain high customer service standards.
Sales Representative
Mason and Magnolia
Myrtle Beach
10.2021 - 04.2022
- Supported sales plan by crafting tailored strategies, proposals, and forecasts, aligning with customer needs.
- Cultivated positive customer relationships, contributing to a robust referral pipeline that increased sales opportunities.
- Overcame objections through effective product demonstrations and persuasive communication, enhancing customer engagement.
- Engaged with key accounts to present new product offerings.
- Addressed customer concerns promptly to ensure satisfaction.
- Provided excellent customer service and demonstrated effective listening skills to meet the customer's needs.
Sales Representative
Bluegreen Vacation Club
Myrtle Beach
01.2021 - 10.2021
- Built relationships with customers to expand customer base and enhance retention.
- Surpassed sales objectives to secure new leads and increase customer acquisition.
- Developed strong customer relationships to enhance satisfaction and loyalty.
- Collaborated with team members to identify customer needs and recommend solutions.
- Conducted product demonstrations to effectively showcase features and benefits.
Market Sales Manager
Food Lion
Denton
01.2007 - 01.2021
- Drove sales and managed inventory to optimize store performance.
- Trained employees and executed customer service standards to enhance customer experience.
- Managed daily store operations as acting Manager on Duty.
- Shared best practices across locations, facilitating strategy implementation at each store.
- Promoted from Market Sales Manager to Evening Manager.
Education
Anthropology -
Frostburg State University
Frostburg, MDAnthropology -
East Carolina University
Greenville, NCSkills
- Customer relationship management
- Complaint resolution
- Cross-selling strategies
- Client follow-up
- Team training
- Negotiation techniques
- Effective communication
- Brand storytelling
Awards
- Number one sales representative, Bluegreen Vacations, 07/01/21, For the month of July, 2021 with 172,833 in volume.
- Associate of the month, Food Lion, 03/01/20, For hard work and providing the highest level of customer service.
- Mastery Trainer, Food Lion, For all Evening Managers across the district.
- Market Sales Manager of the year, Food Lion, 01/01/17, For consecutively making all monthly inventories throughout the year.
Timeline
Grocery Manager
Lowes Foods
04.2022 - 01.2026
Sales Representative
Mason and Magnolia
10.2021 - 04.2022
Sales Representative
Bluegreen Vacation Club
01.2021 - 10.2021
Market Sales Manager
Food Lion
01.2007 - 01.2021
Anthropology -
Frostburg State University
Anthropology -
East Carolina University