Secret Stafford
Spartanburg
Summary
Dynamic Quality Auditor with a proven track record at Gestamp, skilled in internal auditing and quality control processes. Adept at enhancing production efficiency through cross-functional teamwork and effective decision-making. Recognized for training staff and fostering a customer-focused environment, driving continuous improvement in product quality and operational excellence.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
6
6
years of professional experience
Work History
Quality Auditor
Gestamp
12.2023 - Current
- Conducted regular audits of production processes to ensure compliance with quality standards.
- Collaborated with production teams to identify areas for quality improvement and efficiency gains.
- Utilized statistical process control tools to monitor manufacturing performance and product quality.
- Documented audit findings and communicated results to management for corrective actions.
Caregiver
Eden Terrace- Assisted Living
07.2024 - 2026
- Assisted residents with daily activities, ensuring comfort and safety.
- Administered medications according to care plans and protocols.
- Monitored vital signs and reported changes to nursing staff.
- Provided emotional support and companionship to enhance well-being.
Assembly Line Technician
Gestamp
12.2021 - 2023
- Operated assembly line machinery to ensure efficient production flow.
- Followed safety protocols to maintain a secure work environment.
- Assisted in quality control checks to identify and rectify defects.
- Collaborated with team members to meet daily production targets.
- Learned to utilize hand tools and equipment for assembly tasks.
- Maintained cleanliness of work area to enhance operational efficiency.
- Provided training and mentorship to new assembly line technicians, ensuring smooth onboarding and integration into the team.
Assistant Manager
Scotchman
12.2020 - 04.2022
- Coordinated daily operations to enhance customer service quality and improve store efficiency.
- Implemented training programs for new staff, fostering skill development and team cohesion.
- Monitored inventory levels, ensuring accurate stock management and timely replenishment.
- Assisted in developing promotional strategies to drive sales and enhance product visibility.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Shift Leader Manager
Hardees
12.2019 - 04.2021
- Supervised daily operations, ensuring efficient workflow and adherence to quality standards.
- Trained and mentored team members on food safety protocols and customer service excellence.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Implemented scheduling strategies to optimize labor costs while maintaining service levels.
- Conducted performance evaluations, providing constructive feedback to enhance team productivity.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
- Collaborated with management on promotional initiatives, contributing to increased sales and customer engagement.
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Monitored employee performance through regular check-ins and informal conversations, proactively addressing concerns early on to maintain productivity levels.
- Kept employees operating productively and working on task to meet business and customer needs.
Skills
- Quality control processes
- Customer focus
- Internal auditing
- In-process inspection
- Managing
- Leader
- Decision-making
- Verbal and written communication
- Staff training and development
- Cross-functional teamwork
Timeline
Caregiver
Eden Terrace- Assisted Living
07.2024 - 2026
Quality Auditor
Gestamp
12.2023 - Current
Assembly Line Technician
Gestamp
12.2021 - 2023
Assistant Manager
Scotchman
12.2020 - 04.2022
Shift Leader Manager
Hardees
12.2019 - 04.2021