Selah Gaylor
Lancaster
Summary
Organized and detail-oriented professional with a background in leadership, administrative support, and customer service. Adept at managing schedules, coordinating operations, and providing exceptional support to executives. Strong communication and relationship-building skills with a proven ability to oversee office functions efficiently. Passionate about enhancing workplace productivity and fostering a positive organizational culture.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Hand and Stone Massage and Facial
10.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, Data Entry, CRM Software, Scheduling Tools
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Maintain a consistently high sales conversion weekly
- Increased sales through effective merchandising strategies and targeted promotions.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Conducted performance evaluations and provided constructive feedback to employees.
Brand Representative
Altar'd State
06.2022 - 08.2023
- Responsible for meeting a personal sales goal every day
- Employee of the month
- Requires great customer service and ability to communicate
- Able to connect with the guests -
- Complete all required cleaning and inventory duties -
- Able to use all technologies for the company including registers, inventory counters, markdown guns, and RFID devices
Intern
University of North Carolina at Charlotte Athletics
01.2023 - 05.2023
- Strength and conditioning intern for the semester
- Completed over 340 hours
- Responsible for creating personalized lifting programs for athletes throughout the semester
- Observed and assisted in team lifting sessions
- Responsible for operating GPS tracking system through STATsports for the Women’s Soccer team and entering the data into spreadsheets
- Assessing data from GPS trackers and applying it to future training sessions
- Read and discuss new articles relating to the field every week
- Run a weight room comfortably by myself
Summer Camp Instructor
University of North Carolina at Charlotte
06.2019 - 07.2022
- UNCC women's soccer camp for kids ages 4-17
- Coaching kids of all age groups
- Responsible for teaching soccer skills/ entertaining the kids for the week
- Worked mainly with 4-6 year olds -I worked the summer camps every summer while I was an athlete at UNCC
Education
Bachelor of Science - BS - Kinesiology and Exercise Science
University of North Carolina
Skills
- Office Management
- Administrative Support
- Sales
- Customer Service and Communications
- Technical Proficiency
- Multi-tasking and Time Management
Additional Information
- Honors & Awards , Employee of the Month - Altar'd State Jun 2023
Timeline
Assistant Manager
Hand and Stone Massage and Facial
10.2023 - Current
Intern
University of North Carolina at Charlotte Athletics
01.2023 - 05.2023
Brand Representative
Altar'd State
06.2022 - 08.2023
Summer Camp Instructor
University of North Carolina at Charlotte
06.2019 - 07.2022
Bachelor of Science - BS - Kinesiology and Exercise Science
University of North Carolina
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