Semaj Gagum
Charleston
Summary
Enthusiastic student ready to leverage classroom knowledge in practical settings. Strong communicator and collaborator, bringing fresh perspectives and a solid work ethic. Experienced general worker skilled in manual labor and equipment operation, with a commitment to maintaining organized and safe workspaces. Prepared to contribute effectively to a team and drive positive results.
Overview
7
7
years of professional experience
Work History
Student
South Eastern College
Charleston
07.2023 - 07.2023
- Medical Terminology, Learning terms related to human body disease and communication in medical settings
- Experience in Phlebotomy, drawing blood for test
- Clinical Procedures, Taking Vitals, Administering Injections
- Anatomy and Physiology - Learning the human body, Major body system, Assisting in patient care and understanding medical procedures
- Gained skills in performing electrocardiograms (EKGs) to assess heart health.
Head Cashier Supervisor
Lowes Home Improvment
Charleston
01.2025 - 07.2025
- Supervised cashiers to ensure transaction accuracy and efficient customer service.
- Trained new cashiers on register operations and customer interaction protocols.
- Handled customer complaints, escalating issues to direct supervisor for prompt resolution.
- Provided guidance on best practices for managing difficult customers and situations.
- Created weekly staff schedules aligned with peak business hours.
- Ensured adherence to safety protocols by team members during equipment operation.
- Conducted employee evaluations and implemented disciplinary actions per company policies.
- Collaborated with management team to formulate strategies for enhancing customer satisfaction ratings.
Teacher
Loving And Learning Center
Charleston
10.2024 - 02.2025
- Developed engaging lesson plans aligned with curriculum standards to enhance educational outcomes.
- Fostered a positive classroom environment that encouraged active student participation.
- Implemented diverse educational activities to enrich student learning experiences.
- Conducted assessments to monitor student progress and understanding effectively.
- Collaborated with parents and staff to support comprehensive student development.
- Utilized various teaching tools to accommodate diverse learning styles and needs.
- Managed student behavior by establishing and enforcing clear classroom rules.
- Supervised students throughout the day, ensuring safety during classroom activities and breaks.
Cashier Supervisor
Aramark College of Charleston
Charleston
07.2021 - 04.2023
- Streamlined cash handling procedures, increasing accuracy and security.
- Trained new cashiers in register operations and effective customer interactions.
- Supervised cashier team, ensuring consistent delivery of efficient customer service.
- Coordinated daily cash drawer audits for compliance with policies.
- Resolved customer complaints promptly, contributing to improved customer satisfaction.
- Monitored inventory levels at cashier stations to prevent shortages.
- Processed refunds and exchanges according to established policies without delay.
- Counted tills at shift start, balancing and reconciling registers at shift end.
Cashier
McDonald's
Charleston
11.2018 - 11.2019
- Processed customer transactions with high accuracy in a fast-paced environment.
- Operated cash register efficiently, processing payments via various methods.
- Accepted cash and credit card transactions, issuing receipts and providing correct change.
- Guided customers in menu selections and provided detailed answers to food inquiries, enhancing their dining experience.
- Coordinated with team members to ensure efficient service during peak hours, contributing to customer satisfaction.
- Addressed and resolved customer complaints effectively, promoting a welcoming and positive dining atmosphere.
- Maintained cleanliness and organization of front counter and dining area.
- Prepared food items according to company quality and safety standards.
Education
High School Diploma -
West Ashley High Scool
Charleston, SC06-2023
Skills
- Transaction accuracy
- Customer service
- Staff training
- Complaint resolution
- Schedule management
- Cash handling
- Patient care and support
- Medical terminology
- Phlebotomy techniques
- Clinical procedures
- Customer relationship management
- Time management
- Effective communication
- Conflict resolution
- Curriculum planning
- Classroom management
- Team collaboration
- Adaptability and flexibility
- Public speaking skills
- Cooperative learning experiences
- Parent communication
Timeline
Head Cashier Supervisor
Lowes Home Improvment
01.2025 - 07.2025
Teacher
Loving And Learning Center
10.2024 - 02.2025
Student
South Eastern College
07.2023 - 07.2023
Cashier Supervisor
Aramark College of Charleston
07.2021 - 04.2023
Cashier
McDonald's
11.2018 - 11.2019
High School Diploma -
West Ashley High Scool