Summary
Overview
Work History
Education
Skills
Timeline
Generic

Semaj Gagum

Charleston

Summary

Enthusiastic student ready to leverage classroom knowledge in practical settings. Strong communicator and collaborator, bringing fresh perspectives and a solid work ethic. Experienced general worker skilled in manual labor and equipment operation, with a commitment to maintaining organized and safe workspaces. Prepared to contribute effectively to a team and drive positive results.

Overview

7
7
years of professional experience

Work History

Student

South Eastern College
Charleston
07.2023 - 07.2023
  • Medical Terminology, Learning terms related to human body disease and communication in medical settings
  • Experience in Phlebotomy, drawing blood for test
  • Clinical Procedures, Taking Vitals, Administering Injections
  • Anatomy and Physiology - Learning the human body, Major body system, Assisting in patient care and understanding medical procedures
  • Gained skills in performing electrocardiograms (EKGs) to assess heart health.

Head Cashier Supervisor

Lowes Home Improvment
Charleston
01.2025 - 07.2025
  • Supervised cashiers to ensure transaction accuracy and efficient customer service.
  • Trained new cashiers on register operations and customer interaction protocols.
  • Handled customer complaints, escalating issues to direct supervisor for prompt resolution.
  • Provided guidance on best practices for managing difficult customers and situations.
  • Created weekly staff schedules aligned with peak business hours.
  • Ensured adherence to safety protocols by team members during equipment operation.
  • Conducted employee evaluations and implemented disciplinary actions per company policies.
  • Collaborated with management team to formulate strategies for enhancing customer satisfaction ratings.

Teacher

Loving And Learning Center
Charleston
10.2024 - 02.2025
  • Developed engaging lesson plans aligned with curriculum standards to enhance educational outcomes.
  • Fostered a positive classroom environment that encouraged active student participation.
  • Implemented diverse educational activities to enrich student learning experiences.
  • Conducted assessments to monitor student progress and understanding effectively.
  • Collaborated with parents and staff to support comprehensive student development.
  • Utilized various teaching tools to accommodate diverse learning styles and needs.
  • Managed student behavior by establishing and enforcing clear classroom rules.
  • Supervised students throughout the day, ensuring safety during classroom activities and breaks.

Cashier Supervisor

Aramark College of Charleston
Charleston
07.2021 - 04.2023
  • Streamlined cash handling procedures, increasing accuracy and security.
  • Trained new cashiers in register operations and effective customer interactions.
  • Supervised cashier team, ensuring consistent delivery of efficient customer service.
  • Coordinated daily cash drawer audits for compliance with policies.
  • Resolved customer complaints promptly, contributing to improved customer satisfaction.
  • Monitored inventory levels at cashier stations to prevent shortages.
  • Processed refunds and exchanges according to established policies without delay.
  • Counted tills at shift start, balancing and reconciling registers at shift end.

Cashier

McDonald's
Charleston
11.2018 - 11.2019
  • Processed customer transactions with high accuracy in a fast-paced environment.
  • Operated cash register efficiently, processing payments via various methods.
  • Accepted cash and credit card transactions, issuing receipts and providing correct change.
  • Guided customers in menu selections and provided detailed answers to food inquiries, enhancing their dining experience.
  • Coordinated with team members to ensure efficient service during peak hours, contributing to customer satisfaction.
  • Addressed and resolved customer complaints effectively, promoting a welcoming and positive dining atmosphere.
  • Maintained cleanliness and organization of front counter and dining area.
  • Prepared food items according to company quality and safety standards.

Education

High School Diploma -

West Ashley High Scool
Charleston, SC
06-2023

Skills

  • Transaction accuracy
  • Customer service
  • Staff training
  • Complaint resolution
  • Schedule management
  • Cash handling
  • Patient care and support
  • Medical terminology
  • Phlebotomy techniques
  • Clinical procedures
  • Customer relationship management
  • Time management
  • Effective communication
  • Conflict resolution
  • Curriculum planning
  • Classroom management
  • Team collaboration
  • Adaptability and flexibility
  • Public speaking skills
  • Cooperative learning experiences
  • Parent communication

Timeline

Head Cashier Supervisor

Lowes Home Improvment
01.2025 - 07.2025

Teacher

Loving And Learning Center
10.2024 - 02.2025

Student

South Eastern College
07.2023 - 07.2023

Cashier Supervisor

Aramark College of Charleston
07.2021 - 04.2023

Cashier

McDonald's
11.2018 - 11.2019

High School Diploma -

West Ashley High Scool
Semaj Gagum